Where is my reward?! Please help!!

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  • Updated 8 years ago
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Hello, I received the email back on December 13th saying that my order had been shipped out. & that I should receive it within 7-10 days. Well, it is January 7th today & I still have not recieved it. This was a Christmas gift for my daughter, then it didn't make it for Christmas, so I was just going to give it to her afterwards as a surprise. But now I'm wondering where the heck it is?! I should have received it by now. It has been 15-16 business days. Please help!! I just want to know where it is & when I should be receiveing it?! My 4 year old keeps asking me about her "surprise". Thanks so much!
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Michael N HeatherR

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Posted 8 years ago

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L. Newton

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Hi Michael, we're sorry to hear that you have not received your reward yet. Would you mind giving us a call so we can look into this for you? Please call 866-674-2653 anytime 9am-7pm EST Monday through Friday to reach an agent directly. Select your language, press 1 to ‘find out how MCR works’, and 0 to reach an agent.