why arent the points in my account

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i have 3 codes that i tried to enter but they wont work, i already called your number and spoke to some one who said the points will be added to my account when i log in, and still nothing...i was on hold for about 15mins. and i still dont have my points in my account
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AngelG

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Posted 8 years ago

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L. Newton

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Hi Angel, this may take a little while. Please let us know if they aren't added in a week.