My Globe roaming SIM (Dubai UAE) is not working, it's only appears "Emergency"

  • Question
  • Updated 4 months ago
hi im mr. payumo of dubai uae, my roaming is not working kindly please help me for that, there is no signal and it appears on EMERGENCY. my roaming number is 09063724720. thank you waiting for your action. manuel041080@yahoo.com
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Manuel Payumo

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  • DISAPPOINTED

Posted 5 years ago

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, Employee

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Dear Mr. Payumo,

We apologize for the inconvenience this may have caused you. Upon checking your mobile number 09063724720, your roaming service was deactivated dated 07-04-2010 and your current balance is P 50.00.

We may advise you to reload for the reactivation of your roaming service, and must be at least minimum of P 100.00.

Once you have reloaded your mobile number, please provide us the Mobile Handset unit you are currently using while roaming and we will assist you for the reactivation of your roaming.

You may also ask your relative here in the Philippines to reload your prepaid number via Auto load Max retailers, via Share-a-Load, or through our partners’ banks (ATM machines).

We will be waiting your response through this medium anytime.

Thank you.
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brenan frease

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@Ramises MUca Lao, same thing happen to me ngbyd ako ng 300 sa airport at snbi n pre-loaded p ng 100 ung globe roaming tiwala nmn ako ksi ung ofw fmily sim ko b4 is ok nmn kht plpt lpt ako ng stop over ng o auto detec n ng netwrk. dmting ako d2 s qatar last feb 11 and I received also the confirmation na ok na roming but till now deactiavetd pa din
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Cindy Salcedo

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I activated my roaming number 2 days before I left the Philippines. It says that it will be activated once i reach my country of destination but when I arrived herein Abu Dhabi it still didn't work. Could you help me with it? I needed it to work as soon as possible. Thank you! Here is my mobile number : 09162456777 , send me an email cindysalcedo0331@yahoo.com
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Yenn Sy

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Me too please assist me my globe number is showing ergency call only my globe number is 09771508995 please send me reply my email is yennsy.ys@gmail.com
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Aubrey Garcia

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pls help po ... nung march po nabili ko ung roaming ng husband ko sa globe ... sa canada sya ngaun.. then knina bgla walang signal at emergency calls ang lumilitaw .... pano po yun?
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Bob Snapp

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09277328919 my number is not working too its an OFW globe sim , it says failed network search
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fantasyL

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good day!

likewise :(

When I inquire my balance is 0 :((

what should I do? Please I need help.

Thanks. Do I need to do the same?
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fantasyL

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my # is 09156733271
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Roleth Jm Galang

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ako din po na sim registration failed na sim ko GLOBE every na lang ako nang papalit nang roaming sim. sana meroon na way para ma re activate na madali lang.
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bea.ice

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Mine also not activated.. Everytime i request to activate my roaming GLOBE #... Globe always failed me... Super hassle... Any advice to prevent this?
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bea.ice

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Very disappointed.
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Danilo Mayo

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Mine als, before the plane took off i activated my globe roaming number and i receive message that says please wait for 24hrs for the activation, its been 2weeks now since then and nothing happened/ please help me also.. dmayo_jr@yahoo.com, 09275939322..
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Nayla Hayudini

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Good day, i also need help with my globe roaming.i arrived in jeddah, KSA 5 days ago.before i left the Philippines I loaded 150 and activated my roaming but apparently its not working when i arrived. I've reloaded 100 just now but still its not working.hope you could help me this problem.my globe number is 09173400186. nayla_eych93@yahoo.com

Thanks.
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jin

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Hi, I activated my roaming before I left philippines and I received a confirmation that it has been activated,but when I arrived in KSA there is no network access. my email is jinodonio@gmail.com
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Bhen

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I activated my roaming number 2 days before I left the Philippines. It says that it will be activated once i reach my country of destination but when I arrived here it still didn't work. Could you help me with it? I needed it to work as soon as possible. Thank you! Here is my email bhenyrose@yahoo.com
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Ciel

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My roaming is also not working. Before leaving the Philippines, I requested the activation of my sim card. I have received a text message saying that my request had been confirmed and it should be activated upon arrival to the country of destination. However, there was no signal (still is) when I've arrived in Jeddah. Kindly please help me on that. Can it still be activated?

My number is 09279359150. crapische@aol.com

Thank you.
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Rox Dimabuyu

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same situation....
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Merl Belicario

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Same situation, I applied for roaming April 28, 2013. Arrived Vietnam on the same day, but it was not until May 7, 2013 when I received a notice that says my GROAM is already active, and yet it still does not work up to now, 11 May 2013.
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Kitty Ramirez

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Same dn ako hays d gumagana dito sayang lang pera daya ng globe
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thelma

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Hi globe,
i sign up for vonage in california cheaper to call anywhere..by cellphone to cellphone all i have to do is buy a golbe sim card any where in the country . my husband buy a globe sim card in saudi arabia..i try all the code and the operator keep telling me its wrong number...what do we have to do??do we have to activate the globe sim card or what???please help me???
my husband # 9063678588
my sis # 09153406880
i try them both but its not working...

sophiabella01@yahoo.com
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Ma. Lea Angela Sigua

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Good day, i also need help with my globe roaming.before i left the Philippines I loaded 150 and activated my roaming and it was working for the past four months! The signal just shut down once again! I've reloaded 100 just now but still its not working. hope you could help me this problem.my globe number is 09155897256. ma.leaangelasigua@yahoo.com
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Vash Punzalan

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me too pls check my number 09064661259 ..
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Rox Dimabuyu

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how come my Globe roaming Is not working? there's no even a one signal?? please help me i really need it.... here is my no 09065370665... i already registered globe roaming....then i received a message from globe it said im already activated ... but how come now there is no signal..

please help me,,, here is my email rox.ie01@gmail.com
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Rox Dimabuyu

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I'm here at Jeddah, KSA
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Vhin Villanueva

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so, as awhat I have read above, not only me encountered this... I am here now in Singapore and registered my Globe number 1 week ago while I was in the Philippines... I dated it yesterday (January 31, 2013) and until now, no signal and I can't receive texts from Manila... *sigh* I'm very disappointed GLOBE TELECOM!
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romeo pando

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SAME ISSUE TO ME, I REGISTERED MY NUMBER 2 DAYS BEFORE MY FLIGHT AND RECEIVED A CONFIRMATION MESSAGE FROM GLOBE, BUT WHEN I ARRIVED DITO SA KENYA NAGULAT AKO WALA AKO SIGNAL, AKALA KO CP KO PROBLEMA SU SANDAMAKMAK NA RESET AT KALIKOT SA CP KO GINAWA KO PERO WALANG NANGYARI, THIS IS BIG PROBLEM FOR ME KASI WALA AKONG DALANG EXTRA SIM, AT 1 YEAR ULIT AKO SA COUNTRY NA TO, MARAMI PA AKONG LOAD SA NUMBER KO, PLEASE HELP ETO NUMBER KO 09279797575, pando_romeo@yahoo.com.ph
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jin

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I've posted the same query on this site about 9 months ago when I was overseas.I was using Globe and all I did was sent a message to Globe's cust help via Twitter. They responded promptly and asked me to provide my number via direct message of course. They manually updated them!very helpful

heir twitter account:
@talk2GLOBE : https://twitter.com/talk2GLOBE
@talk2margie : https://twitter.com/talk2margie

however,, just an FYI, make sure to load your globe sim within every 3 months or they will deactivate it and they won't reactivate it anymore even if you go to their globe center in the phil..-it happened to me :(
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Mhe Abboc

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I have the same problem pls help us. Dis is my nmber.. The other one is 09273466707. Pls help is wid our roaming status pls.. Thank you
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Gra Veloso

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Im having the same problems as well. 8 months ago i activated my roaming and loaded 300 pesos but i cudnt use it. There's no signal. Just yesterday i came back to singapore from the philipines and i brought with me again a globe prepaid sim. I activated my roaming and i did receive a confirmation that my roaming is already activated but when i arrived in singapore there is still no signal! i really hope id get help for this. My no. Is 09277624557
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Merl Belicario

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In addition to my sentiment through this platform, I also wrote Globe through its Facebook account and they immediately replied through email, the relevant portion of which is quoted below:

"Thank you for raising your concern. As checked, your roaming transaction is already active as of May 07, 2013 at 08:58:08. Kindly monitor activation within 48 hours. For you to have a signal, please do the following:

-Switch off and on your handset. No need to remove SIM card and battery.
-Do Manual Network Selection and select available network provider. (MENU > TOOLS> SETTINGS > NETWORK > OPERATOR SELECTION > select MANUAL. (Actual procedure may vary depend on the handset model)".

I have yet to check within the next 48 hours if this procedure will produce the desirable result.
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Merl Belicario

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My roaming service is now working, did not take Globe 48 hours but only less than 24 hours. What made it work was the manual selection of a network provider through my handset. Thank you.
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Chad Lester A. Prieto

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Hi good day!, Im mr. Chad Prieto from cebu phils. Before i left cebu for singapore, I had activated for roaming my globe num (09166972277) and received a msg from 2884 (thank you. your roaming request is activated). But how come when i reached here (june 13) until now still have no signal for my globe sim and havn't received any text from my family..

thank you and please check my status.
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Bei Lyn

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hi my number is 09066511741 i activated the roaming feature last june18 i received a text that my roaming is activated.i am now at washington usa but until now i have no signal even i do manual search for signal please activate
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Christian Reyes

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me also yesterday ok i texting with my family but now cgnal nothing my number is +639064297303
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brenan frease

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kabayans just go and visit globe.com.ph and then look for this link , one customer service officer will help you..after 48 hours it will be activated. http://chat.globe.com.ph/

Just follow the steps...if any prob kindly email me or reply here..Thanks
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brenan frease

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kabayans just go and visit globe.com.ph and then look for this link , one customer service officer will help you..after 48 hours it will be activated. http://chat.globe.com.ph/

Just follow the steps...if any prob kindly email me or reply here..Thanks
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Philip Ghd

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Hi Custhelp,

May business po ako at gumagamit kami ng gcash at globe number kaylangan ko po matulungan ang team ko sa dubai. hindi daw po kasi pwede dun ang globe. paki email po sakin procedure para ma ayus po ang prob namin para ma activate roaming ng team ko sa dubai. ang email ko po ay bobneobux@gmail.com

Thanks,

Philip
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Gabriel Angelo Bermejo

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Hello Custhelp,

Same issue ive experience up to now i cant connect to a roaming signal. The bar signal shows it but when checking it is only stated "emergency calls only". When talking about the load, i have 600pesos load and i activated my roaming before the airplane departs. I also received a reply for the roaming service but when i arrive in dubai, i have no network roaming and also here in japan when our vessel arrives, same problem. Pls help me. My number is 09274157661.

Many thanks,
Gabriel
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brenan frease

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@gabriel tol pnta k lng website ng globe telecom tpos my live chat n mtutulngan ka within days mgging ok n din