retrieving MMS message

  • Problem
  • Updated 8 months ago
how can i retrieve a multi-media message? i was texted to go to www.myglobe.com.ph to retrieve my message..but when i go to the page (messaging tab, multi-media messaging service, retrieve multi-media message) the page navigates to an error (the page may be expired or new changes has been made).i dont know where to retrieve the message.pls help.thanks
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kate

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  • confused

Posted 6 years ago

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, Employee

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Hi Kate. We were able to successfully access the site for retrieval of MMS. Problem may be with the connection. The MMS will only be available for retrieval within 24 hours. You also need the real one player to be able to view MMS online.
The following conditions should however be met for a subscriber to receive an MMS directly to the phone:
a. The handset used is MMS-capable.
b. Account is MMS configured.
c. Configuration to retrieve MMS is set to automatic (check message settings).
d. Handset had strong signal at the time or wasn’t turned off.
e For prepaid Accounts, load must not fall below P25.00
f. phone has sufficient memory space.
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Aditya Susanna

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bLupyr0

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I have a sufficient memory
I have a 25 peso load
My phone is LG KP-500 and it is configured
It is not off and I have a strong signal.

upon retrieving the message the error says: "Network is unavailable"

What should I do?
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Gerald Gonzales

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Move on.
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Archangel Castiel

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me too im having problems retrieving my MMS's, i've opened that web site myglobe.com.ph but i cant fine any link for the mms, all i can see are download links ang ads..
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Lynne Tomen

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pls help me to retrieving my mms..
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Nitz Enecilla

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pls help me get my mms
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Lynne Tomen

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pls help me to retrieve my mms..i cant view it on my phone..
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Kusuma Diana Putra

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pls help me to retrieve my mms..i cant view it on my phone..
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Piee Love Miee

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0128516517-giiuOurxretrieval.three.co.id/mms/.PIN code:0128516517-giiuOurx
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Piee Love Miee

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retrieval.three.co.id/mms/.PIN code:0128516517-giiuOurx
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Citra Cinta

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http;//retrieval.three.co.id/mms/PIN code;0129231644-vgghzjny
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Citra Cinta

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http;//retrieval.three.co.id/mms/PIN code 0129231673-d6pjfhab
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Mehdi Balti

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Yr any one help me.Mayra MMS expire howa hay melnay say phlay.Ab may is ko dobara kis tarah hasil kar sakta hon.
Plz kisi k pas koyi solution ho to zaror batana.
I am very thankfull for him.
:)
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Tom Pangilinan

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A msg was sent to me. "To view your MMS, log onto http://www.globe.com.ph/getmms", but the link does not exist.
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Manu Kirodiwal

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Retrieve failure plz help.my no 9788765454 ,passcode is 4j5ifz..Reply me