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Effective August 9, 2010 to September 5, 2010- Globe Broadband Tattoo Prepaid Kits will again have FREE 120 continuous-surfing-hours. The suggested retail price for Globe Broadband Tattoo Prepaid Kit will be P 1,495. SIM is pre-loaded with P100.
GLOBE BROADBAND TATTOO REMINDERS:
> NO installation fee
> Includes 1 New Globe Broadband Tattoo USB Stick and 1 SIM
> Mobile Internet rate is charged at P5 for 15 minutes
> Free P600 load good for 30 hours of mobile internet browsing
> Mobile internet access connections available include GPRS, EDGE, 3G, and HSDPA.
> P5 for 15 minutes rate is applicable to browsing within the Philippines only. GPRS roaming is barred using a Prepaid SIM.
> SIM is Call, Text, Value-Added Service and charged based on standard Prepaid rates.
> Upon purchase of GBB Prepaid Tattoo SIM, subscriber needs to trigger activation by making a balance inquiry.
> USB device: Huawei E160
Preloaded with Globe Settings and is compatible with most Windows and Mac OS (not compatible with Linux)
Windows 2000, Windows XP, Windows Vista
Mac OS X 10.3 (Jaguar), 10.4 (Tiger) and OS X 10.5 (Leopard)
>Minimum balance to browse under time-based is P5.00
USB stick released before February 26 are not yet upgraded to have the SMS functionality when using Mac. Please direct the subscribers to www.globebroadbandtattoo.com.ph to download the driver. USB sticks issued starting February 26 will already have this feature (without any need for a CD driver/ File download)
Some anti virus installed in laptop blocks installation of Tattoo
Tattoo does not work with windows 7 (beta version)
For Mac OS: check if modem is set to Huawei (because default settings is Apple modem)
If subs encountered "error 619" it doesn't mean tattoo unit is defective, it is either a settings problem or a network issue.
HOW TO SET UP THE VISIBILITY USB MODEM:
Ensure that you have placed the Prepaid SIM provided in the USB stick SIM card slot and that you have connected the USB stick to your laptop.
1. Once USB stick is connected to the laptop, the installation process will start automatically. Once the USB stick has been installed, click on the Globe Broadband Tattoo Icon on your desktop.
Once the application has opened, click on the drop down box and choose Tattoo-Prepaid
2. Click Connect.
HOW TO CHECK THE LOAD BALANCE:
1. In the dashboard, click on Text à Envelope Icon
2. A new text window will open. In the Sent To field, type 222.
3. In the black message box, type BAL and click Send.The load advisory will be sent to you. You can view the text message using the Visibility application under Text - SIM - Inbox.
Globe Customer Service
We appreciate your comment regarding our services. Should you need further assistance, you may reach us through any of the following channels:
Add Globe Telecom on Facebook
Follow @talk2Globe on Twitter
Or through our hotline 211 (toll-free via any Globe mobile) or (02) 730-1000 (toll-free via any Globe Landline).
Thank you and we look forward to serving you again in the future.
Globe Customer Service
You did not answer my query >_<
It seems hindi mo binasa ng maayos ang replies ko. Anyway my questions have already been answered through @talk2globe and globe's facebook page.
It seems mahirap makakuha ng answers from globe custhelp representatives here. Iba ang reply nyo sa tinatanong namin. Anyway thanks for the time.
I just bough a new Dell laptop running Windows 7 Home Edition 64bit. I also bought a Globe Tattoo 12mbps stick. I'm HAVING NOTHING BUT PROBLEMS. As best as I can tell, this "stick" and its software and/or firmware ARE NOT COMPATIBLE WITH WINDOWS 7 64BIT COMPUTERS. It's not that the stick doesn't work and can't connect to the internet, but the wrath (to my computer) that comes after exiting the the Globe application, ejecting the stick and restarting the CPU - WOW, evrything from the "loved" blue screen, to several start up messages. I have installed, removed, and restored my computer no less than (20+) time. Personally, I just can't do it again; too frustrating.