How do I return products to Myntra?

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  • Updated 5 months ago
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Myntra, Official Rep

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Posted 3 years ago

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Photo of MyntraM

Myntra, Official Rep

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It's a simple 3 step process
Step 1 : Call up our Customer Support at +91-80-43541999 to place your returns request. After guiding you through the process, our Customer Support Executive will inform you whether we can organize a pickup of your return or if you would be required to arrange for shipment of your returns yourself. Our executive will also provide you with a returns request number.
Step 2: Please fill out the Returns Request Form shipped with the original order using details provided by our Customer Support executive. In fact, we have made it easier for you by making a printable version of the Returns Request Form available for download in the My Returns (http://www.myntra.com/register.php?vi...) section of My Myntra. This would become available as soon as you place a returns request with us and is already filled in with your Returns Request details. The form helps us process your returns faster.
Step 3: Put the Returns Form and the item(s) you wish to return inside the plastic returns bag you received with the original order. Pull off the tape protecting the tamper-proof adhesive seal and seal the package in one smooth action. Inscribe the shipping address on the package and self - ship it or hand over to our pickup team.
Note:
• In case you have opted for Myntra to organize the pickup of returns, our logistics team would organize the pickup within 24-48 hours of placement of the pickup request. Please do ensure your availability and shipment readiness for handing over the return to the pickup team. On pickup, you will be receiving a receipt with the tracking no. of your returns consignment. Please retain this till we confirm receipt of your consignment.
• As informed to you in Step 1, if your pincode is not covered by our pickup services, you would need to self-ship the return item. For all self-shipped returns, you will be reimbursed Rs 100 towards your shipping costs. This is subject to your returns being inspected upon receipt at our end.
In case you are self-shipping your returns back to us, please retain your shipping receipt and update the tracking details on My Returns so as to enable us to track the delivery of your returns to us.
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Priyanka Wadhwani

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i want to return my product that i received today
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Priyanka Wadhwani

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order id: 73572641
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Priyanka Wadhwani

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order id: 73572641
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Myntra Support, Official Rep

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Hi Priyanka, please confirm if the product is unused, unwashed with all tags intact so we may assist you with your request.
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Priyanka Wadhwani

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Yes it is unused...
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roshan nakrani

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not in size
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roshan nakrani

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sleave is very big
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Khyati Vasani

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i had called on that no. but its saying that the no. is not correct... it would be really great if you help me to return the product as soon as possible... please help me out.
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thenmozhi

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670267
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thenmozhi

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fastrack woman black dial watch(NA9735NL02).THIS WATCH WAS NOT FIT FOR HAND THATS "Y" RETURN THE WATCH TO MYNTRA.COM PLEASE REQUEST ME!
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thenmozhi

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670267
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thenmozhi

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670267
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thenmozhi

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FASTRACK WOMEN BLACK DIAL WATCH (NA9735NL03)THIS WATCH WAS NOT FIT FOR THATS"Y" RETURN THE WATCH TO MYNTRA.COM PLEASE REQUEST ME!
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thenmozhi

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THE WATCH WAS NOT FIT FOR HAND THE PRODUCT WAS AS SOON AS POSSIBLE....PLEASE HELP ME OUT.
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thenmozhi

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THIS WATCH WAS NOT FIT FOR HAND THE PRODUCT WAS AS SOON AS POSSIBLE....PLEASE HELP ME OUT.
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thenmozhi

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670267
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Vishnu Kumar

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Vishnu Kumar

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i wanna return mu puma floater because it is not fit to my leg..
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Rotei Fanai

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Can't download returns form please help me out
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Ram Prakash

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help me to download exchange form
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Myntra Support, Official Rep

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Hello Ram, thank you for writing to us. We do not have an exchange form to downloaded. However, you can write the exchange ID on the returns form or on the invoice & hand over the product to the courier boy. Simultaneously, collect your new order delivery.
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sukriti bhadauria

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Hi I purchased an item through myntra...but I want to return it. I wanted to know whether the refund amount can be credited to my HDFC bank credit card through which purchase was done
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Myntra Support, Official Rep

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Hi Sukriti, please provide your order no. so that we can check and assist you with it.
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Myntra Support, Official Rep

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Dear Rotei, Kindly share your order number or your registered e-mail id so that we can assist you further on this. If you need any assistance or have any questions, feel free to contact us by using the web form at http://www.myntra.com/contactus

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Myntra Support, Official Rep

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Dear Rotei, we have forwarded the returns from to your registered e-mail id lovelyrotei509@gmail.com via interaction id 140115-000578. You can download it and use it while returning the product.If you need any assistance or have any questions, feel free to contact us by using the web form at http://www.myntra.com/contactus


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Hweouang Myean Lyean

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usualy i used to wear M size t shirt once i order it was way too big trying to return as soon as possible
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Myntra Support, Official Rep

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Thank you for writing to us. Please share the order id of the product that you wish to return, so that we can look into it and help.
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Neha Thakur

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I want to return UCB pink color sweater but I didnt recieved any return form with the order. .. It would be great help if you let me know the procedure to return the product as soon as possible..
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Myntra Support, Official Rep

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Hello Neha, thank you for writing to us. Please share your order id so that we can look into it and help.
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Sandhya Karuturi

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I want to return my top
It's too big
They don't have my size
Please Please help me
My order no no is 70553400
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Sandhya Karuturi

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Please tell me as I want to return it as fast as possible
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Myntra Support, Official Rep

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Please confirm if the product is unused, unwashed & has all the tags intact, so that we can help you in this regard.
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Rohit Bhupati

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i wanna return my koon n keech tshirts bcoz it was unfit for me
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Myntra Support, Official Rep

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Hello Rohit, thank you for writing to Myntra.com. Please share your order id and we will assist you with the return.
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Rahul Grover

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I want return puma men navy track pant and roadster t shirt it was unfit for me
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Myntra Support, Official Rep

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Kindly confirm whether the product is unused, unwashed with tags/shoe box intact.
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sam chhetry

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Yes the product is unused and as it is delivered
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Myntra Support, Official Rep

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Is the shoe box / tags intact??
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sam chhetry

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Yes the shoe box and the tags are intact
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Myntra Support, Official Rep

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We have successfully generated an exchange request for the product "Puma Unisex Black Limnos CAT DP Casual Shoes" and the order ID is 25742260. The product is currently under process, once it is shipped from the warehouse we will be communicating you the tracking details along with the expected date of delivery. Our delivery agent will be handing over the new shoes to you and simultaneously collect the shoes to be returned from you.
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Rahul Grover

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Hlo myntra, I want return roadster men grey & black polo t-shirt it was unfit for me
Photo of Myntra SupportMS

Myntra Support, Official Rep

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Hello Rahul, thank you for writing to us. You can return/exchange the product, based on the locality pin-code, please share your order ID to check & assist you further. Also, please check our return policy at: http://www.myntra.com/faqs#returns.
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Laxmi Narayan Parihar

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I want to return an shoe item pl advise steps
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Myntra Support, Official Rep

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Hello Laxmi, request you to share the order id. Also, please confirm if the product is unused, unwashed and the price tags along with the shoe box is intact.
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Sachin Mahesh

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if i return when and will i get 100% money back ?
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Myntra Support, Official Rep

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Thank you confirming. However, exchange is not possible at your pincode. So request you to selfship the product and place a fresh order.
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Aadil Hameed

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Can you explain the process in detail.... And about placing a new order..!!!
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Myntra Support, Official Rep

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You have to place a fresh order of the product in size 10 and return the product which you have with you at the moment & we will refund the amount into your cashback
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Shelly Malik

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I have to return a bag that I Dont like so I courier it to ur andheri address in Mumbai but it did not get delivered and came back to me agn. Wat is the solution now?
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Myntra Support, Official Rep

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Hi Shelly, sorry to know about that. Please share your return id as well as the tracking details of the return package so we may look into this. Also, please mention the full address that you had addressed the package to.