2 of my stoves make the game shut down when I use them

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Boris December 04, 2014 08:39

Hello Gina,

Could you please let us know which stoves are causing the game to crash?

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- Saral Jahabar December 07, 2014 00:56
  
  Grill and soup stove for me 
  
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Hello Gina, Could you please let us know which stoves are causing the game to crash?

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B December 06, 2014 02:54

Hi Boris,

It's the soup stove for me that's causing game to crash. I tried moving, storing, and selling it, then buying it again, it still crashes.

Hope you can fix.
Thanks!
B.

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- Lilani Tan December 06, 2014 10:45
  
  Grill, soup, coffee and drink stove for me
  
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Hi Boris, It's the soup stove for me that's causing game to crash. I tried moving, storing, and selling it, then buying it again, it still crashes. Hope you can fix. Thanks! B.

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Boris December 08, 2014 08:12

Hello everyone,

A new update is already underway, which should take care of most of these issues. Please remain patient and update your game as soon as the fix is released.

Let us know if the issue persists even after updating.

We apologize for the inconvenience caused by this issue.

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What's the status of this problem?

Hello everyone, A new update is already underway, which should take care of most of these issues. Please remain patient and update your game as soon as the fix is released. Let us know if the issue persists even after updating. We apologize for the inconvenience caused by this issue.

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Sun Stay December 12, 2014 05:08

Hi boris, like the new update but the grill stove crash issue still occur for me

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- Boris December 12, 2014 07:09
  
  Sun, could you please let us know which device and iOS version you're playing on?
  
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- Sun Stay December 12, 2014 07:19
  
  ipad 2 with iOS 6.1
  
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- Saral Jahabar December 12, 2014 09:31
  
  I'm using Iphone 4S with IOS 8.1.1
  The game freezed after I click on the craft building.
  
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- Saral Jahabar December 12, 2014 09:43
  
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- Boris December 17, 2014 14:13
  
  Saral, please contact us at support@nanobitsoftware.com and we'll provide you with further support via e-mail. Make sure you include your Nanobit ID as well as a link to this topic and/or description of the issue.
  
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What's the status of this problem?

Hi boris, like the new update but the grill stove crash issue still occur for me

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Lydia Teo December 15, 2014 07:09

Soup stove and after upgrading cherry blend, the fruit juice maker crash..

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Soup stove and after upgrading cherry blend, the fruit juice maker crash..

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Boris December 17, 2014 14:14

A big thanks to everyone who reported the issues with the crashing appliances.

We have managed to find a fix for this issue which will be included in the following update. Please remain patient and update your game as soon as the fix is released.

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A big thanks to everyone who reported the issues with the crashing appliances. We have managed to find a fix for this issue which will be included in the following update. Please remain patient and update your game as soon as the fix is released.

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Tessa King February 13, 2015 17:59

How do I upgrade my appliances?

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How do I upgrade my appliances?

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