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Can't accept friends or see my NBRS

Having a hard time accepting friend requests, which you may already be aware of. But I also notice that I can't see my NBRS from other restaurants & bouquets like Restaruant Town. They're not listed in my FRIEND section, but i can see where I'm being asked for help with cooking or parts from them. But it's impossible to visit or help them.

Check out the pic included. The person Mash666 is suppose to be a NBR (originally from Restaurant Town) but I can't communicate with him/her.

And I still can't accept friend requests, but I can send them.
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