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Can't assign chef to one particular oven

I just discovered that I can't assign my chef to the Tank Oven, despite the chef being free. He CAN be assigned to any other appliances though. Rest assured I know how assigning chefs work, so please don't ask me the usual basic troubleshooting questions. At the time of this screenshot, I have an hour left to the completion of what's cooking on the Tank Oven so I plan to just let it pass, then maybe put the Tank Oven in and out of storage. Hope that works. Meanwhile, this is just to let you know that there's this strange bug. I'm not sure if it's ALWAYS been like this of the the Tank Oven, or whether it's only this time - I can't remember if I've previously assigned chef to that oven before. Shrug
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  • Hi Raff!

    Please try to put the appliance in and out of storage and then assign the cook, if the problem still persists fell free to contact us.
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  • Hey Raff,
    Based on the screen shot you've provided it appears that there's already a Chef assigned to that oven cooking Custard Pudding. You can tell because the "Assign Cook" is greyed out. Which I'm sure you already noticed, hence your concern. Is Chef Luigi the only Chef you have to assist with cooking on that floor? If so, you can do a few things the next time that happens. 1)Open the "Staff" tab to check the status of your Chefs. If no Chefs are timing as "cooking" but you still can't assign one to a particular dish...2)Check the total cooking time of the dish in relation to how long is left & when you attempted to assign the Chef. Sometimes the Chef gets assigned one of the 1st times you attempted to but the "progress bar" showing cooking time may not move up as it should leading you to believe the Chef wasn't assigned to the dish. However, the dish will indeed complete cooking faster at whatever skill level your Chef is at. If those options fail then go with your suggested choice...3)Reset the appliance and/Chef by putting them into storage & hopefully the issue won't happen again. Good luck. (TheHoss)
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  • Try to put the chef into storage and take it out again. It might help
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