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I’m confused

Can't visit one friend's store to help

Hi. I have a friend that I can't visit her store but she is able to visit mine. Every time I try I get a message saying that I need an update, I try the update and a message comes up saying that I can still play while my store updates. But when I go to try and visit the store again, the same update message keeps coming up. This is the only friend I have this problem with. Please help. Thanks :)
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