I’m mad!

Chef Town game progress LOST!! Level 69 to Level 1?!!! 8-16-16

Level 69 as of last night, 8-15-16, and today, Level 1?!!! I uninstalled, reinstalled, again, and it's at day 1, level 1! I will clear the cache and try again. But do tell me what I can do to get my Rubies/Recommendations back? I had over 8K Rubies!
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