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Chef Town - Paid but Never Received

On Feb 28, 2018 5:05:49 PM EST, I bought appliance for Get 150 Gems in 30 days.on Chef Town, But when I clicked on the appliance, it says Expired 0 days left Renew. I have 2 screenshots and an acknowledgement from Google Play via email, that I paid $2.99 plus tax Total: $3.23. My Order number: GPA.3379-6098-8345-91582. Please Fix. Thank you

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  • Marina (Official Rep) March 01, 2018 16:26
    Hi Karen,

    We are sorry to hear about your trouble.

    Please try moving the appliance to your storage then moving it back to your restaurant.

    Should the problem persist, please do not hesitate to contact us via and we would happily assist you further. Please make sure the name of the game, your Nanobit ID, your device's brand/model is included in the e-mail, along with your purchase receipt and a detailed description of the encountered problem. Thank you.
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