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I’m frustrated

Crashes and reset to level 1

After the multiple crashes, I too reinstalled the ap. now I'm reset to level 1. Many many $ I've spent of this game, I was at level 25. Then today (hours after the fact) I see on Facebook to NOT reinstall the game. Well, thanks for telling us all hours later not to reinstall. I will want full reimbursement of my funds if I'm not taken back to where I was before you shut it down.
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