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I’m Frustrated, confused and upset!

Disappearing furniture

In shop mode when I try to move furniture or buy more, some of the items purchased dont show on screen but when I try to move items in their place, it wont let me. Where did it go and how do I retrieve them, and do my friends see the missing items? I have chairs with no tables, but the customers sit down and eat, which I dont know how that can be! Please help!
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    Toya,

    The games can be buggy in this manner. If you're trying to move an item into an apparently empty floor slot, but the item is turning red and not able to be placed in said floor slot, the game basically thinks that there is an item there. From what I have experienced, this seems to be a rotation issue. Though it will occasionally work to rotate the item, force close the app and reopen it, then you will then be able to place the item into that slot.

    Force closing and restarting will also allow you to see if you have any items out of place (though if you have overlapping items on the same tile, especially if they are two of the same item, you often won't be able to see them until you move one of the items out of the way.)

    Also, if you've "lost" an item, try moving each item in your shop until you find it. You can usually find it underneath another item.
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  • Hello Toya,

    As MissCeara suggested, force-closing and reopening the app should help with this issue. Here's a quick guide on how to force-close an app: http://support.apple.com/kb/ht5137
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