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I’m Annoyed

Fashion studio- nasty comments from a non friend

My daughter has Fashion Studio. A person is viewing her creations and making nasty comments. This person is not an accepted friend within the app and we can find no way to delete her or contact her to ask her to stop. This is a problem that we need you to solve urgently. Thank you from a concerned mum.
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  • I’m Sad
    I'm sorry your daughter is having this problem, this is supposed to be a fun app to pass time. The only thing I can think of is visiting the person's store and leaving a message on their wall and hoping they'll understand and stop.
    • Thank you for your reply. My daughter is unable to view her wall because the app does not allow her to. She has tried to 'friend' her so that she can ask her to stop but the person won't accept the request. There really does need to be a way to delete a 'friend' or report a problem so that the administrators can delete the 'friend' . Otherwise this fun app stops being fun anymore.
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  • I’m very annoyed and wanting action from you.
    I have some more information for you relating to this problem. My daughter is in the `top 50' and this seems to be how the `friend' is able to write to her even though she is NOT her `friend'. She is now sending comments like `if you're mean to me again I will hack you' (in response to a true friend who was defending my daughter), `why are you in the top 50? you should be 100000000 cause ur terrible at fashion', `i hate you and your designs'. She is posting mainly at night time and 10-20 comments in 24 hours.
    I want this stopped NOW, and this `friend' removed from the site. Please send me a secure link and I will send your their site name.
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    e.g. sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned