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Game has been loading for 6 hours and can't get back to playing

This occurred after a pop up and don't know what to do to get game access
1 person has
this problem
  • Matija (Official Rep) June 18, 2014 06:56
    Hi MarlyLynne!

    If i understand you correctly, every time when you tap on the game icon, a game won't load?

    Please follow these instructions;

    1. Make sure that you have installed the latest update (4.0) of Fashion Design World.
    2. Delete it from your device.
    3. Install it again from the app store.
    4. Make sure that you're connected to the internet before opening a game.
    5. Open the game and DO NOT hit the play button. Wait in the main menu until you see this screen:
    6. Hit the "Load Game" Button and wait in game until it downloads your "save game" and all web updates.
    7. That's it! Hit the "Play" button and enjoy in the game.
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