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I’m Confused

Have items and gifted but can't build in restaurant town

I have the gifts in my storage enough to build the product I'm trying to build. I also have gifts that have been sent to me that have not been added to my gift storage nor are they being used to build the product I want to build. I have tried turning my iPad off I've tried powering it down restarting it and restarting the game and I still can't get those gifts to be used to build the product I'm trying to build. I tried to attach pictures here but I was unable to get them to attach however I would email them to you upon request. Do you have any suggestions to make it so that I could actually use the items that I have to build products?
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