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I’m fusterated and mad

hollywood story won't let me publish my movie after the new update

It keeps not letting hit the publish button it just goes black then back to my home screen on my phone and it had been saying this message to downloading new content which is taking longer than usual it is fusterating me I have over 3.03 million diamonds and I don't want to start a new game I even emailEd nanobit about it and they never emailed me back only to say we're working on it I uninstalled it many times nothing works I play on it using my Samsung galaxy grand prime smartphone I was able to play on it before may 1st was the last time I could play on it
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