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I’m I'm so frustrated and disappointed right now.Fix this Asap

I bought diamonds and coins but I didnt received it.Please refund my payment!

I purchase diamonds and coins bundle worth 245php but I didn't receive it. Please refund my money or credit it on my account.
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  • Hi,

    We are sorry to hear about your trouble.

    Our support team would happily assist you in sending the missing purchase, please just provide us a screenshot of your Nickname, your purchase receipt and a detailed description of the problem via e-mail at support@nanobitsoftware.com.

    In case you wish to refund your purchase instead, you will need to contact either iTunes (in case the purchases were made on an Apple device) or Google Play (if they were purchased on Android) directly, as all transactions are handled outside of our system. You can do that on the links below.

    iTunes: https://support.apple.com/en-us/HT204084
    Google Play: https://support.google.com/googleplay...
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