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I’m frusturad & annoyed

i can't get my saved games. Why?

Why won't my games load on bakery town & Resturant town? When I redownloaded the apps it said "we found ur saved game would u like to load it or start new" I'll press load game but for some reason it keeps starting from the 1st level. Why is that happing?thats also happing on Resturant town
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