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I’m frustrated

I cant get to others cafe

I cant reach others cafe. I see below many others have had that problem yet no reply from customer support. I too had a cafe i lost a long time ago as it didnt download on new phone. Too bad i payed a lot for it. You should really help your loyal players
1 person has
this problem
  • Unfortunately the transfer of game data between devices is out of supports hands as it is how Android (specifically each manufacturer) chooses to have the data stored and if it can transfer.

    Visiting neighbors for some reason when you are on Android can only visit other Android users. Or users on the same version.

    Support also tries to help transfer for Androids that allow it, but it is done via email not in forum.

    And being able to restore a transferred game would mean having access to information that’s goes against their privacy policy and would require massive amounts of storage.
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