Changes to the problem

I did not hit gems and lost them, I want my gems back. I have played fairly .

In order to preserve the promise of transparency and open communication, the change log records changes to topics made by both customers and employees. Anyone can dispute a change by clicking the "Dispute" link and entering additional details.


  • May 26, 2014 17:02
    S. Smith, the poster:
    Removed a reply in this topic
    Reason: User-initiated delete from community
  • May 26, 2014 16:59
    S. Smith
    Change in reply by S. Smith to It appears that all of the button choices to spend Gems are either bigger than the rest of the buttons or so close to other buttons that it's not all that difficult to inadvertently touch the wrong one. Somehow, I think those facts were intentionally designed that way seeing that the games are played on iDevices with touchscreen only options. Skinny fingers &amp; really slow, cautious movements are the only ways to avoid some of these design flaws. Unfortunately, those gamers with nerve damage &amp; poor manual dexterity are going to spend a lot of restless days playing these games. <br><br>Why is it so hard to just add the additional dialog box for "Confirmation" just as has been done for making Cash Purchases when there's not enough coins/gems?<img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1059830/RackMultipart20140526-18506-6xbhsg-image_inline.jpg?1401123374"><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1059832/RackMultipart20140526-15294-1y8nk1u-image_inline.jpg?1401123581">.
  • May 26, 2014 16:58
    S. Smith
    Change in reply by S. Smith to It appears that all of the button choices to spend Gems are either bigger than the rest of the buttons or so close to other buttons that it's not all that difficult to inadvertently touch the wrong one. Somehow, I think those facts were intentionally designed that way seeing that the games are played on iDevices with touchscreen only options. Skinny fingers &amp; really slow, cautious movements are the only ways to avoid some of these design flaws. Unfortunately, those gamers with nerve damage &amp; poor manual dexterity are going to spend a lot of restless days playing these games. <br><br> Why is it so hard to just add the additional dialog box for "Confirmation" just as has been done for making Cash Purchases when there's not enough coins/gems?<img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1059830/RackMultipart20140526-18506-6xbhsg-image_inline.jpg?1401123374">.
  • May 23, 2014 07:19
    mary
    Changed description to Rude. I simply went to see how many more I needed for a particular item and it did an automatic buy. I pressed not one button. I want them back I believe I lost around 5.

See all changes made to topics in this company