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I’m frustrated

ITEMS DISAPPEAR! Friends won't gift back or gift items requested!

Would you not want to shout if u keep gifting & honor friend requests for items only not to receive the same treatment? When one makes the in-app purchases which are not cheap, it sucks to make purchases & come back later and an item has disappeared. Also when I open the shop tab I have the strangest occurrences while buying the items. The screen is hard to maneuver and that is too odd when all that has to be done is tapping & dragging.
Plz add the option of blocking ppl that have been removed but keep turning up again only to request help or requesting items.
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