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Lost game

Live there I try to get hold of them the restaurant town support all they give me is is going back to my computer in restoring it I lost everything when you guys do the update a booty back to me I was level 38 they bringing back to's to level two is not right I don't want to start all over with this game that's very I was playing with my mom ever since it crashed all this all happened I lost everything and they say they're not going to help me there sorry to hear that but I would like to get my game back my restaurant town I had played with my mom for a year and then I lost it the first time I restarted it all over again I don't want to do this again by getting all my receipts again is a pain
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