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I’m frustrated, disappointed

My City won’t load

I can’t get My City to load. It’s been 3 days now. I have deleted the app several times and re-loaded it, I have the newest update version, I have also tried shutting off my iPhone and turning it back on, I have even made sure I have all the newest updates required for my iPhone. I have payed a good amount of my own personal money to this app and this is the 3rd time of having issues with it. I’m so frustrated because I’m lucky to get 1 month of trouble free playing time before something goes wrong with this game, and it’s sad because I love the app and I want to stick with it, but how much more will go wrong?
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