New update is not allowing activity with friends or community
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Yes and I think this is what is preventing me from receiving diamonds for watching videos.
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Hi Helen,
thank you for reporting the problem.
We will pass it onto our team.
Could you please tell us on what device do you play and what is your Nanobit ID?
Kind regards. -
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Hi Marina,
This is the reply I got from Fyber:
Dear user,
I have great news for you:
You will be credited within the next few hours for your offer!
Thank you for your active cooperation in helping us to resolve this issue.
Please note that some applications require you to refresh the app to get the credits and that they don't always send an in-game notification.
Best regards,
Fyber Support Team
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Fyber - www.fyber.com
I will continue to wait a few more hours but because the friends/community page is not refreshing I feel the issue may not be resolved. -
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I've been having the same problem. I am to unable to visit the community or add any friends. Is this due to the new update?
Please address and fix.
This is for Fashion Design World, and I am playing on an iPad.
Can you fix this issue? -
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Hi there,
I have the same issue after updating my game - not able to visit friends, sending items or receiving Any help from friends.
My game name is bar boo.
Btw the hassassemnt has been gone coz that player has disappeared on the same day I lodged my complaint.
Please let me know about my game issue. Appreciated.
Regards,
Bar boo -
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Hi everyone,
We are already aware of this issue and a fix will be included in the next game update, which is already underway.
Please remain patient until then and update your game as soon as the fix is released.
We apologize for the inconvenience caused by this issue.
Kind regards. -
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we are sorry for the inconvenience.
All of our special offers for gems are generated by Fyber.
There is a button "Missing gems?" at the bottom of the offer wall. Once you press it, you will see all the apps you downloaded. You can submit a ticket by pressing the "Missing gems?" button on the right side. Please use this option to submit a ticket for your missing gems.
Kind regards.