Oliver

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Hi I received all gifts to build Oliver I build him and when I turn off the game he is gone. I mean I need to collect again everything. Why? Please help

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Boris May 28, 2014 06:59

Hello Denisa,

Is Oliver's suitcase still on your Bakery's floor?

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- Nikki Smith-Hahn October 28, 2014 23:35
  
  Mine is doing the exact same thing
  
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Hello Denisa, Is Oliver's suitcase still on your Bakery's floor?

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Boris May 28, 2014 06:59

Hello Denisa,

Is Oliver's suitcase still on your Bakery's floor?

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Hello Denisa, Is Oliver's suitcase still on your Bakery's floor?

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Denisa Kučerová May 28, 2014 07:29

Yes it is there

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Yes it is there

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Boris May 29, 2014 07:22

Denisa, did you notice any irregular behaviour of the game before the chef disappeared? Such as stuttering, freezing, crashes etc.?

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Denisa, did you notice any irregular behaviour of the game before the chef disappeared? Such as stuttering, freezing, crashes etc.?

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Denisa Kučerová May 29, 2014 09:47

It crashed after I built him

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It crashed after I built him

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Boris May 30, 2014 07:22

Denisa, in that case please contact us at support@nanobitsoftware.com and our support team will make sure the error is rectified.

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- Nikki Smith-Hahn October 28, 2014 23:36
  
  I emailed support how soon should I hear back or the problem resolved??
  
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Denisa, in that case please contact us at support@nanobitsoftware.com and our support team will make sure the error is rectified.

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Denisa Kučerová May 30, 2014 14:21

Ok thanks for your help

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Ok thanks for your help

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doogie July 31, 2014 12:36

I have the same problem pls restore chef oliver. It took some time for me to collect the materials needed to build him and when i finally completed then it crashes and the suitcase is back and have to collect materials all over again. Please fix. Thanks.

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I have the same problem pls restore chef oliver. It took some time for me to collect the materials needed to build him and when i finally completed then it crashes and the suitcase is back and have to collect materials all over again. Please fix. Thanks.

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Kristjan July 31, 2014 13:25

Hi Doogie!

Please contact us at support@nanobitsoftware.com and we'll provide you with further assistance via e-mail. In the mail please provide us with your Nanobit ID and a description of the problem.

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- Nikki Smith-Hahn October 28, 2014 23:37
  
  I emailed already... I don't want to play the game if its going to mess up... Please fix so I can go back to backing and making progress....
  
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Hi Doogie! Please contact us at support@nanobitsoftware.com and we'll provide you with further assistance via e-mail. In the mail please provide us with your Nanobit ID and a description of the problem.

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doogie August 05, 2014 13:54

Hi Kristjan!
Any news about this? I haven't received any assistance how to get back Oliver. I already sent an email as you have instructed. Thanks in advance.

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Hi Kristjan! Any news about this? I haven't received any assistance how to get back Oliver. I already sent an email as you have instructed. Thanks in advance.

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