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Problem loosing coins

I'm loosing 6k coins again while buying tomato crops loosing 15 k already,can you pix the problem Pls! I spent real money playing this game and this is what I got!!!
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  • Dear Emelita,

    We are working hard to figure out what's causing this issue or confusion. I just want you to be sure you've not spent coins unlocking Advanced/Expert recipes. (Expanding and unlocking Advanced/Expert recipes does cost coins. We'll make sure to make that clearer in our next update.) Since we're having difficulties reproducing this issue we're in great need of your help. So please, if you're still experiencing this issue and you are certain you didn't Unlock Advanced/Expert or Expand, answer these few questions and helps us figure out what might be at the bottom of this issue:

    1.) Did you lose your coins immediately after purchasing the plant, or was there a slight delay in between?
    2.) Did your game crash or freeze at the time when you noticed this drop in your coin count?
    3.) Did you have any plants of this kind stored in your storage when you were purchasing these plants?
    4.) Which game version are you playing? You can check your game version by going to your device's General Settings, Usage, Manage Storage and by selecting the game from the list.
    5.) Have you completed any Goals (achievements) just before you noticed your coins were missing?
    6.) Which version have you started playing on?
    7.) Which level have you reached so far?

    Also, please let us know if you're absolutely certain that you did not unlock any new recipes or purchase any expansions. We had many reports of missing coins, which, after checking our logs, turned out to be cases where players simply used the coins to unlock a new recipe or expand. We are having a very hard time collecting the information required to resolve this issue due to such reports, so please , in order to help us resolve this issue as soon as possible, make sure that you're 100% certain that you did not use these coins to expand or unlock new recipes.
    • My game was always taking so long to load when I want to go on. I had to make sure no one else went on my iPad because It would take long to load or freeze just to get on. My nanobit ID even change, I had to make another one. Then when I purchased the special $1.99 for 250 gems that's when I couldn't go on to my game, until I check my daughters iPad to see if I still had the game I was at level 1 from level 33 that I was on.
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  • I hope I don't get another problem, because when I first started the game it was ok until I did an update then everything when crazy. I bought an iTunes card for a special of 250 gems for $1.99, that I never got, I had to delete the game and restart all over again from level 33 to level 1. And I was also losing 10,000 coins when planting on my plots.
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  • What happen now? After making all the complaints I can't into my game? IT WONT LOAD!!!
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