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I’m baffled.

Reputation Points Dropping Due to Decor

Hi Staff,
I have the latest update & reset my IPhone often. Since I was forced to uninstall my previous game & start all over from the beginning I've noticed it's very difficult to build reputation points to keep the restaurant filled with customers & earn coins to rebuild restaurant.
When I first started out the highest points I was able to get was 78 with perfect 20/20 for Social & 50/50 Customer Satisfaction. That was understandable because there was next to nothing inside my restaurant. However, as I began adding expensive objects & completed the mission to win the Stylish Bookcase my points climbed to 82. At that point my scores were 50/50, 12/30 & 20/20. The Decor score has remained low even though I've spent tens of thousands of coins adding floor tiles, wallpaper, windows, flowers & various other objects in the Misc. Tab. It just doesn't seem to be adding up.

One of the most disturbing things that took place was that after finally getting the Reputation Points to 82 (which was 98 on my original game by this point due to better rewards of furniture & Gems) the points dropped back down to a total of 81 (50/50, 11/30, 20/20) after completing the task to add Modern White Counter, Modern White Chair & Modern Flowers by adding the Modern White Counter. It doesn't make sense to me that the Decor points would drop by adding furniture. I even juggled the items around I'm in the process of building to try to get an idea of the weight of the points based on the value of the items. It seems that it takes 3 or more expensive objects to gain 1 Reputation point whereas 1 object bought with Gems easily adds 2 or more points. If that's the case then it'd be a lot simpler & save players a lot of time & coins to provide a point value for the items to purchase. That way we can plan out the items we purchase for our restaurant according to the points we stand to gain.

As I've also noticed that every time the restaurant is expanded or a new floor is added the Reputation points also drop quite significantly by up to 5 points. That's a pretty harsh penalty when it takes so many purchases to regain those points. I purchased 2 book shelves for $5,000 coins each & a number of counters, yet my Decor points never increased & neither did my Reputation points.

I'm almost afraid to ask for any of this to be reviewed or fixed seeing that with every update there seems to be 2 negative impacts to add 1 positive gain. However, it would be nice to have things laid out a bit more fairly so that players are not required to invest cash money to buy Gems in a game that's obviously still in the development stages. Thanks. (NanobitID-TheHoss)
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  • I have screen shots but the system won't allow me to upload them at the moment. I have provided the same information in my wordings above so in all fairness please don't ask me to provide screen shots in order to grasp this information with as much detail as I've already provided. Thanks.
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  • On 03/14/14 I began working on the VIP Party Timed Challenge. Once I completed the portion to build a Chest Counter & added 2 Modern Red Chairs & 2 Modern Red Tables the Decor portion of my Reputation dropped all the way down to 4/30 from 11/30 it had previously dropped to. Now my Restaurant Reputation is down to 73 (50/50, 4/30, 20/20). It doesn't make sense to me that Decor points would decrease by adding more furniture. Is there something I'm missing about decorating the restaurant with this latest update?
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  • Hi S. Smith,

    There were no changes made to the decoration score system. Counters do not add towards your decoration score, and items such as wallpapers and tiles add less than 1 point. Your decoration score also depends on the decor/size ratio, which means that expanding your restaurant will lower your decoration score.

    Regarding your 3rd post: are you absolutely sure that you did not store any items, finish expanding your restaurant or take any action which could alter your decoration score? This is the first time we hear of such a situation, and we have not been able to reproduce it.
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