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I’m frustrated and sad

Still can't visit/add neighbors and no more quest

I haven't been able to visit neighbors or add new friends for over a month now. I was told that it would be fixed with the last update and that didn't happen. Now on top of all of that there are no new quests. I've bought gems and played for quite some time but now there's no point in even playing. This is a game that I play with my daughter because it's fun and there is no violence in it. However I don't even see a point in it now since there is nothing else to do. Please fix these problems or we're done with this game!

Galaxy Tab S tablet
5 people have
this problem