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Storage Full

A query for the game developers...when we receive gifts on the floor of our restaurant, eg. an oven mitt & our storage is full, we receive the message "You have either reached maximum amount of selected gift or your storage is full."

In this instance, if we have requested a gift of the said oven mitt from a friend, does this mean it will not go towards our inventory and will not appear in our In Box as having been received?

Your advice would be appreciated.
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