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Transfer Game

I just got a new tablet and wanted to transfer my game that I have played for a long time, level 82 1555 Stars 8148 Recommendations. But I have an Android so they don't care. They told me they can't do this.

Either they don't care about their customers, even long time players, or they are stupid and don't know how to make this transfer work. All my other games have transfer capabilities. Link it to google play or link it to facebook, and they transfer.

So which is it Nanobit you stupid, lazy, or don't care about us who play your games?
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  • I had a similar problem when I upgraded to a new phone. So annoying and their attitude toward long time people who play this game and have spent actual money buying this is really crappy. If they don't intend to make it so people can access saved data from Facebook or Google Play it shouldn't be an option to log into them.
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  • Yes I have the same problem what is the point of creating a game that cannot be transferred over to a different device what happens if your device that the game is on breaks you lose everything what is the point of doing this get a grip of yourself and start listening to Us players just like other games that can do this why don’t you do the same thing
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  • Hey all.

    The problem derives from the fact that the complete game progress can only be found on your device. Our servers in their current state can only store a fragment of your game progress. We have been working on improving the server capacity for months now and it is a rather time consuming process which will take some additional time. Please accept our sincerest apologies once again, and thank you for your understanding.

    Also, Heather, we see that you contacted us via e-mail earlier and we offered you to restore all in-app purchases you might have made before, so feel free to reply to that message if you're interested.

    Thanks for understanding.
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