I’m Annoyed

Unable to join the contests since game says Internet connection bad but that's not true. One contest frozen since yesterday

My game keeps telling me check internet connection, when my internet is working fine. It won't allow me to enter contests and one of my contests from yesterday is still frozen in waiting for results mode. It had been working fine previously. I've reset, rebooted etc etc numerous times. I need to delete and reinstall game but I can't till i back it up
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  • Matija (Official Rep) March 09, 2015 11:56
    Hi Rascal!

    1.) Please make sure you create an iTunes backup of your device in case anything should go wrong. Keep in mind that only an iTunes backup will do, we cannot guarantee that an iCloud backup will properly restore your progress. Here's a quick guide on how to create an iTunes backup:http://support.apple.com/kb/ht1766
    2.) Sign into your Game Center account (if you have one), and open the Social Menu in Fashion Design World at least once. If you do not have a Game Center account, please create one.
    3.) Exit the game.
    4.) Delete the game from your device. If a pop-up appears asking if you want to Keep or Remove your game from your Game Center account, choose "Keep".
    5.) Re-download the game to your device from the app store.
    6.) Before opening the game, make sure you're connected to the internet and signed into your Game Center account.
    7.) Start the game, and a pop-up should appear asking if you want to restore your game. Choose "Load Game" and your game should be restored.

    The issue should be resolved after following these steps. In case anything goes wrong at any point, simply restore the previously created backup by following the steps from the provided link (http://support.apple.com/kb/ht1766). In case the issue still persists after doing so, please contact us and we'll provide you with further assistance.
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