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upgrade my pantry and fridge

I keep doing takeout orders but not getting the materials I need to upgrade my pantry or refrigerator! I keep getting the same materials. it's getting frustrating bc I keep expanding and get new ingredients but can't store them and end up trashing things that I need to put other things away then having to wait for those crop I just trashed to grow back. please help if not I will delete game.
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  • Hi Krystal,
    we are very sorry but those materials are completely random and we can't do anything about it, you just have to continue playing and you will get other materials.
    Good luck!
    Kind regards.
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  • I find it hard to believe that the items are equally distributed. I am at Level 100 now. I managed to upgrade my pantry to 250 and the fridge to 200 (at the beginning by buying with gems) I now need 8 of each. I have thrown away hundreds of some items but always struggle to get wood and screwdrivers. They never appear in take out orders (I have more than 47000 recommendations). Very rarely I am lucky to get one in the catering dash, on the wheel or in the global event. But it takes ages. This is certainly not uniformly at random. Please fix this bug. It’s difficult to manage space already but with the new ingredients it will be even worse...
    • Marina (Official Rep) July 25, 2018 10:41
      Hi Ciara,

      Thank you for taking the time to share your observations and feedback about the game and we are sorry for any inconveniences you might have experienced. We are always glad to hear players' thoughts for they help us to further improve the game. We will forward your concern to the proper department for review.
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