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I’m Frustrated and fleeced.

Vanished Staff

I've bought staff and had them cooking away. Then the next time I play, they and all the food have disappeared. I've used gems to finish building items, and next login they're back to their boxes--but my gems are still gone. Hundreds of gems add up. How do I get them restored or get credit? This started with the latest version. I also have the "frozen friends" problem.
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