wont let me invite people nor add people with codes

i have tryed to add people using their nanobit id and it just say invited failed plus i cant enter a code to redeem anything what is going on and how do i fix it
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  • My nanobit id has never worked! However, the add code (ECYPCIOD) seems to work. Feel free to add me. I play several times a day.
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  • Hi Stacey,

    we are sorry you are having issues while playing.
    Redeem codes can only be entered within the first 3 days upon installing the game for the first time. This can be done by tapping on the blue icon in the lower right corner of the game screen, selecting the "Social" option and choosing the "Redeem" tab. If you have entered a redeem code or the 3 days already passed, the redeem code window will no longer be available but your code can still be redeemed by new players.
    If you could please, send us a screenshot of the issue of adding other players using their Nanobit ID?

    Kind regards.
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