I’m happy

Borrower accountability

Is there a deposit/collateral system put in place? I love the idea but I think there needs to be something that assures accountability of the borrower to actually return the item
Maybe Im missing something and this is already implemented somewhere
Great idea, would love to see it take off. All the best!
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  • EMPLOYEE
    I’m excited
    Thanks for this! Have you added an item to your inventory yet? You'll see that you can control who has access to each item. You choose who can borrow, rent or buy your stuff based on your personal relationships. By building transactions around personal relationships, we are building a community of trust. User ratings and transparent histories also help you make an informed decision about who to share with. We also have a verification procedure for members. So we have lots of mechanisms in place to help you decide who to trust with your stuff. It's totally up you.

    We're starting there. We're exploring some additional accountability measures like what you've described and you should start to see us experiment with some of those soon. We haven't had any problems yet!

    Start adding stuff and playing around with the site more. If you have more specific thoughts on what you'd us to try, you can email me directly at micki@neighborgoods.net.

    Thanks again!
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  • Thanks for getting back to me Micki
    I admittedly haven't added anything yet but will soon. Was just wondering about the process
    I wish trust was all that was necessary but in my humble opinion, there has to be another layer, especially for charged rentals. Im sure this will all come into place as the site matures

    Again, love the idea, and if you need any help in the San Francisco Bay Area let me know
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  • Is it ok to ask people for some sort of deposit or collateral Micki? You don't necessarily need to implement new mechanisms in order to facilitate this, but I just want to be sure it doesn't contravene the site ethic or policy.
    Based on what it says in the 'About' page ( http://neighborgoods.net/about ) - "It's your stuff, so you set the rules" - I'm guessing this is ok?

    I'm envisioning a scenario where a newcomer asks to borrow something from me. Having some sort of collateral would just minimize the risk - just until I get to know them.

    Other than this, I think the mechanisms you have in place will probably be adequate - or a good start at least.
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  • EMPLOYEE
    I’m feelin' neighborly
    Hey David,

    You absolutely can request a deposit, and the ability to do so is built right into the transaction tools! In addition to setting a deposit you can also set pickup and return dates, and a rental price. If you'd like to learn more about the tools available, you can request to borrow Neighbor Micki's ladder. This will take you step by step through borrowing an item and show you how everything works.

    Let us know if you have any other questions!
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  • That's exactly what I was hoping for Jessica. Great job.
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