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NERO 2019 Disk-to-Device will not finish task

Got Problem, nero Disk-to-Device will not finish task (unprotected DVD-disc) - what to do. (BTW, HandBrake had no problem!!!)
Is a new installation of Nero standard 2019 (incl. updates) - previous installation of nero platinum 2017 was deinstalled and removed by nero first aid kit :-(
Please let me know how to proceed or I have to deinstall & return the software within the EU regulations.

OK, a godaddy.com domain is supported by ahead - Honi soit qui mal y pense ...
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