I am a nero subscriber since nero started and used it for many years
the lasy downloaded version i bought was 2019 , than i bought the update and it arrived on a STick
i woped nero of the system
did a re boot and tried to install the stick
Corrupted Programs would not install
Returned the stick to Nero with a screenshot and description of the Problem
And got utter Silence
So I re installed nero 2019 and now get
Nero will check the status of your subscription
Please ensure you have a active internet connection
click on ok
and it shuts down
and goes in a loop
PC
Asrock Motherboard
Intel I7 Chip
64 bit
I am self employed and needed to burn some info on a disk
so i guess it is time to look for another Company that burns
fmps.services@gmail.com
fred10002003@yahoo.co.uk
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Hi Friedrich-
Was Nero aware that you were returning the stick?
If you go here-
C:\Program Files (x86)\Nero
is there a Nero Launcher folder? If so, right click on NeroLauncher.exe and select "run as administrator." Does that work? -
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