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2014 platinum mediahome stops working

Just installed 2014 Platinum. Started MediaHome and got this error within 30 seconds: "Nero MediaHome has stopped working A problem caused the program to stop working correctly." Media Browser also stops as does burning ROM. Installed on a HP running Windows 7 with all updates and fixes applied. Norton 360 virus and firewall paused for installation. No other messages but as it stands 2014 Platinum is worthless. Anyone else??
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