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I’m frustrated

2018 NERO platinum install fails

the installation fails to say it is interrupted. I tried five times to install and restart but failed
4 people have
this problem
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  • Hi Kostas, the initial download had an install issue for some languages. Please try to re-download from this link: http://www.nero.com/download.php?id=n...
    Sorry for the inconvenience.
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  • I’m frustrated
    I have downloaded the above file and still have the same problem. I am using windows 10 Pro. I have tried installing without back up and still no go...over and over installation is interrupted.
    • Im having similar issues. Downloaded the same as you using windows 10 and at first, the burning would stop in middle and eject. I was advised by NERO SUPPORT to slow the burner down, after doing so the burner worked but all my cds will not play in audio players other than my computer??? $80 Im beginning to be skeptical, I used older Nero for ten years never had issues.
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  • Hi Chris, do you get a message that the something is in use when the interruption happens? If you have any older versions of Nero installed please click on the little upward arrow in the task bar to display background processes and close any Nero related one with right-click => exit.

    Afterwards please try again.
    • THIS was MY First Issue

      9095-829C-X509-4U3C-PK5C-0XU1-****-****
      XX06-00A3-U5MZ-AKE4-CH49-AZ3A-****-****

      Windows 8 6.2
      AMD64
      Wow64Process
      Nero Version: 19.0.12.0
      Internal Version: 19,0,12,0
      (Nero Express)
      Recorder : FW version: TL02 - HA 1 TA 0 - 19.0.12.0
      Device bus : <> HA 1
      Host system bus :
      Drive buffer : 2048kB
      Bus Type : via Inquiry data
      CD/DVD-ROM : FW version: TL02 - HA 1 TA 0 - 19.0.12.0
      Device bus : <> HA 1
      Host system bus :

      === Scsi-Device-Map ===

      === CDRom-Device-Map ===
      HL-DT-ST DVDRAM GH22LS50 F: CdRom0
      =======================

      AutoRun : 1
      Excluded drive IDs:
      WriteBufferSize: 83886080 (0) Byte
      BUFE : 0
      Physical memory : 2047MB (2097151kB)
      Free physical memory: 1821MB (1865024kB)
      Memory in use : 52 %
      Uncached PFiles: 0x0
      Global Bus Type: default (0)
      Check supported media : Disabled (0)

      27.9.2017
      Audio CD
      21:45:40 #1 Text 0 File SCSIPTICommands.cpp, Line 617
      LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

      21:45:41 #2 CDADOC -1 File Cdadoc.cpp, Line 1762
      Audio item log info:
      Audio document burn settings:
      =============================
      Burn mode: DAO,
      CD Text: On,
      Cache disk or network files: No,
      Cache small files: No,
      Cache files smaller than 65536 bytes.
      Audio Multisession: No
      List of audio tracks:
      =====================
      Track 01: Length: 03:16.13, Pause frames: 150, Filters: 1, Name: '01 China Grove.mp3'.
      Track 02: Length: 03:27.64, Pause frames: 000, Filters: 1, Name: '02 Long Train Runnin'.mp3'.
      Track 03: Length: 03:40.59, Pause frames: 000, Filters: 1, Name: '03 Takin' It to the Streets.mp3'.
      Track 04: Length: 03:49.42, Pause frames: 000, Filters: 1, Name: '04 Listen to the Music [Long Version].mp3'.
      Track 05: Length: 03:22.29, Pause frames: 000, Filters: 1, Name: '06 Rockin' Down the Highway.mp3'.
      Track 06: Length: 04:20.13, Pause frames: 000, Filters: 1, Name: '05 Black Water.mp3'.
      Track 07: Length: 04:35.50, Pause frames: 000, Filters: 1, Name: '07 Jesus Is Just Alright.mp3'.
      Track 08: Length: 04:21.61, Pause frames: 000, Filters: 1, Name: '08 It Keeps You Runnin'.mp3'.
      Track 09: Length: 05:31.64, Pause frames: 000, Filters: 1, Name: '09 South City Midnight Lady.mp3'.
      Track 10: Length: 05:00.42, Pause frames: 000, Filters: 1, Name: '11 Without You.mp3'.
      Track 11: Length: 03:42.01, Pause frames: 000, Filters: 1, Name: '10 Take Me in Your Arms (Rock Me).mp3'.
      Track 12: Length: 03:27.50, Pause frames: 000, Filters: 1, Name: '10 Minute by Minute.mp3'.
      Track 13: Length: 03:04.69, Pause frames: 000, Filters: 1, Name: '03 You Belong to Me.mp3'.
      Track 14: Length: 04:10.20, Pause frames: 000, Filters: 1, Name: '04 One Step Closer.mp3'.
      Track 15: Length: 03:46.18, Pause frames: 000, Filters: 1, Name: '05 What a Fool Believes.mp3'.
      Track 16: Length: 04:21.65, Pause frames: 000, Filters: 1, Name: '09 Real Love.mp3'.
      Track 17: Length: 03:46.14, Pause frames: 000, Filters: 1, Name: '19-doobie_brothers-the_doctor-ego.mp3'.
      Total size: 67:47.74

      21:45:41 #3 Text 0 File Burncd.cpp, Line 3723
      HL-DT-ST DVDRAM GH22LS50
      Buffer underrun protection activated

      21:45:41 #4 Text 0 File AudioCompilationImpl.cpp, Line 838
      DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:2)
      DRM: Beginning burn process.

      21:45:41 #5 PHASE 214 File dlgbrnst.cpp, Line 2108
      Generation of disc structures started

      21:45:41 #6 SPTI -1195 File SCSIPassThrough.cpp, Line 225
      CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1195)
      CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
      Sense Key: 0x02 (KEY_NOT_READY)
      Sense Code: 0x3A
      Sense Qual: 0x01
      Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 3A 01
      Buffer x06071e80: Len x20

      21:45:41 #7 SPTI -1195 File SCSIPassThrough.cpp, Line 225
      CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1195)
      CDB Data: 0x52 01 00 00 00 FF 00 00 20 00 00 00
      Sense Key: 0x02 (KEY_NOT_READY)
      Sense Code: 0x3A
      Sense Qual: 0x01
      Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 3A 01
      Buffer x06072b80: Len x20

      21:45:41 #8 SPTI -1195 File SCSIPassThrough.cpp, Line 225
      CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1195)
      CDB Data: 0x52 01 00 00 00 FF 00 00 20 00 00 00
      Sense Key: 0x02 (KEY_NOT_READY)
      Sense Code: 0x3A
      Sense Qual: 0x01
      Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 3A 01
      Buffer x060727c0: Len x20

      21:45:41 #9 PHASE 215 File dlgbrnst.cpp, Line 2108
      Generation of disc structures completed

      21:45:41 #10 Text 0 File Burncd.cpp, Line 4086
      Turn on Disc-At-Once, using CD-R/RW media

      21:45:41 #11 SPTI -1195 File SCSIPassThrough.cpp, Line 225
      CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1195)
      CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
      Sense Key: 0x02 (KEY_NOT_READY)
      Sense Code: 0x3A
      Sense Qual: 0x01
      Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 3A 01
      Buffer x06071e80: Len x20

      21:45:41 #12 SPTI -1195 File SCSIPassThrough.cpp, Line 225
      CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1195)
      CDB Data: 0x52 01 00 00 00 FF 00 00 20 00 00 00
      Sense Key: 0x02 (KEY_NOT_READY)
      Sense Code: 0x3A
      Sense Qual: 0x01
      Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 3A 01
      Buffer x06072080: Len x20

      21:45:41 #13 SPTI -1195 File SCSIPassThrough.cpp, Line 225
      CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1195)
      CDB Data: 0x52 01 00 00 00 FF 00 00 20 00 00 00
      Sense Key: 0x02 (KEY_NOT_READY)
      Sense Code: 0x3A
      Sense Qual: 0x01
      Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 3A 01
      Buffer x06072f00: Len x20

      21:46:03 #14 Text 0 File DlgWaitCD.cpp, Line 335
      [F: DVDRAM GH22LS50 ] Last possible write address on media: 359846
      Last address to be written: 304948

      21:46:03 #15 Text 0 File DlgWaitCD.cpp, Line 347
      [F: DVDRAM GH22LS50 ] Write in overburning mode: NO (enabled: CD)

      21:46:03 #16 Text 0 File DlgWaitCD.cpp, Line 3127
      Recorder: HL-DT-ST DVDRAM GH22LS50;
      CDR code: 00 97 17 06; OSJ entry from: Moser Baer India Limited
      ATIP Data:
      Special Info [hex] 1: D0 00 A0, 2: 61 11 06 (LI 97:17.06), 3: 4F 3B 4A (LO 79:59.74)
      Additional Info [hex] 1: 00 00 00 (invalid), 2: 00 00 00 (invalid), 3: 00 00 00 (invalid)

      21:46:03 #17 Text 0 File DlgWaitCD.cpp, Line 537
      [F: DVDRAM GH22LS50 ] >>> Protocol of DlgWaitCD activities: <<<
      =========================================
      Please insert an empty disc to write to...
      (Medium in drive: Unknown. Medium required by compilation: CD-R/RW.)

      21:46:04 #18 Text 0 File ThreadedTransferInterface.cpp, Line 879
      Setup items (after recorder preparation)
      0: TRM_AUDIO_NOPRE (01 China Grove.mp3)
      2 indices, index0 (150) not provided
      original disc pos #0 + 14713 (14713) = #14713/3:16.13
      relocatable, disc pos for caching/writing not required/not required
      -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 14713 blocks [F: HL-DT-ST DVDRAM GH22LS50]
      1: TRM_AUDIO_NOPRE (02 Long Train Runnin'.mp3)
      2 indices, index0 (0) not provided
      original disc pos #0 + 15589 (15589) = #15589/3:27.64
      relocatable, disc pos for caching/writing not required/not required
      -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 15589 blocks [F: HL-DT-ST DVDRAM GH22LS50]
      2: TRM_AUDIO_NOPRE (03 Takin' It to the Streets.mp3)
      2 indices, index0 (0) not provided
      original disc pos #0 + 16559 (16559) = #16559/3:40.59
      relocatable, disc pos for caching/writing not required/not required
      -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 16559 blocks [F: HL-DT-ST DVDRAM GH22LS50]
      3: TRM_AUDIO_NOPRE (04 Listen to the Music [Long Version].mp3)
      2 indices, index0 (0) not provided
      original disc pos #0 + 17217 (17217) = #17217/3:49.42
      relocatable, disc pos for caching/writing not required/not required
      -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 17217 blocks [F: HL-DT-ST DVDRAM GH22LS50]
      4: TRM_AUDIO_NOPRE (06 Rockin' Down the Highway.mp3)
      2 indices, index0 (0) not provided
      original disc pos #0 + 15179 (15179) = #15179/3:22.29
      relocatable, disc pos for caching/writing not required/not required
      -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 15179 blocks [F: HL-DT-ST DVDRAM GH22LS50]
      5: TRM_AUDIO_NOPRE (05 Black Water.mp3)
      2 indices, index0 (0) not provided
      original disc pos #0 + 19513 (19513) = #19513/4:20.13
      relocatable, disc pos for caching/writing not required/not required
      -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 19513 blocks [F: HL-DT-ST DVDRAM GH22LS50]
      6: TRM_AUDIO_NOPRE (07 Jesus Is Just Alright.mp3)
      2 indices, index0 (0) not provided
      original disc pos #0 + 20675 (20675) = #20675/4:35.50
      relocatable, disc pos for caching/writing not required/not required
      -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 20675 blocks [F: HL-DT-ST DVDRAM GH22LS50]
      7: TRM_AUDIO_NOPRE (08 It Keeps You Runnin'.mp3)
      2 indices, index0 (0) not provided
      original disc pos #0 + 19636 (19636) = #19636/4:21.61
      relocatable, disc pos for caching/writing not required/not required
      -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 19636 blocks [F: HL-DT-ST DVDRAM GH22LS50]
      8: TRM_AUDIO_NOPRE (09 South City Midnight Lady.mp3)
      2 indices, index0 (0) not provided
      original disc pos #0 + 24889 (24889) = #24889/5:31.64
      relocatable, disc pos for caching/writing not required/not required
      -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 24889 blocks [F: HL-DT-ST DVDRAM GH22LS50]
      9: TRM_AUDIO_NOPRE (11 Without You.mp3)
      2 indices, index0 (0) not provided
      original disc pos #0 + 22542 (22542) = #22542/5:0.42
      relocatable, disc pos for caching/writing not required/not required
      -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 22542 blocks [F: HL-DT-ST DVDRAM GH22LS50]
      10: TRM_AUDIO_NOPRE (10 Take Me in Your Arms (Rock Me).mp3)
      2 indices, index0 (0) not provided
      original disc pos #0 + 16651 (16651) = #16651/3:42.1
      relocatable, disc pos for caching/writing not required/not required
      -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 16651 blocks [F: HL-DT-ST DVDRAM GH22LS50]
      11: TRM_AUDIO_NOPRE (10 Minute by Minute.mp3)
      2 indices, index0 (0) not provided
      original disc pos #0 + 15575 (15575) = #15575/3:27.50
      relocatable, disc pos for caching/writing not required/not required
      -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 15575 blocks [F: HL-DT-ST DVDRAM GH22LS50]
      12: TRM_AUDIO_NOPRE (03 You Belong to Me.mp3)
      2 indices, index0 (0) not provided
      original disc pos #0 + 13869 (13869) = #13869/3:4.69
      relocatable, disc pos for caching/writing not required/not required
      -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 13869 blocks [F: HL-DT-ST DVDRAM GH22LS50]
      13: TRM_AUDIO_NOPRE (04 One Step Closer.mp3)
      2 indices, index0 (0) not provided
      original disc pos #0 + 18770 (18770) = #18770/4:10.20
      relocatable, disc pos for caching/writing not required/not required
      -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 18770 blocks [F: HL-DT-ST DVDRAM GH22LS50]
      14: TRM_AUDIO_NOPRE (05 What a Fool Believes.mp3)
      2 indices, index0 (0) not provided
      original disc pos #0 + 16968 (16968) = #16968/3:46.18
      relocatable, disc pos for caching/writing not required/not required
      -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 16968 blocks [F: HL-DT-ST DVDRAM GH22LS50]
      15: TRM_AUDIO_NOPRE (09 Real Love.mp3)
      2 indices, index0 (0) not provided
      original disc pos #0 + 19640 (19640) = #19640/4:21.65
      relocatable, disc pos for caching/writing not required/not required
      -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 19640 blocks [F: HL-DT-ST DVDRAM GH22LS50]
      16: TRM_AUDIO_NOPRE (19-doobie_brothers-the_doctor-ego.mp3)
      2 indices, index0 (0) not provided
      original disc pos #0 + 16964 (16964) = #16964/3:46.14
      relocatable, disc pos for caching/writing not required/not required
      -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 16964 blocks [F: HL-DT-ST DVDRAM GH22LS50]
      --------------------------------------------------------------

      21:46:04 #19 Text 0 File ThreadedTransferInterface.cpp, Line 1095
      Prepare [F: HL-DT-ST DVDRAM GH22LS50] for write in CUE-sheet-DAO
      DAO infos:
      ==========
      MCN: ""
      TOCType: 0x00; Session Closed, disc fixated
      Tracks 1 to 17: Idx 0 Idx 1 Next Trk
      1: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 0 352800 34957776, ISRC ""
      2: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 34957776 34957776 71623104, ISRC ""
      3: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 71623104 71623104 110569872, ISRC ""
      4: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 110569872 110569872 151064256, ISRC ""
      5: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 151064256 151064256 186765264, ISRC ""
      6: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 186765264 186765264 232659840, ISRC ""
      7: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 232659840 232659840 281287440, ISRC ""
      8: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 281287440 281287440 327471312, ISRC ""
      9: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 327471312 327471312 386010240, ISRC ""
      10: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 386010240 386010240 439029024, ISRC ""
      11: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 439029024 439029024 478192176, ISRC ""
      12: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 478192176 478192176 514824576, ISRC ""
      13: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 514824576 514824576 547444464, ISRC ""
      14: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 547444464 547444464 591591504, ISRC ""
      15: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 591591504 591591504 631500240, ISRC ""
      16: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 631500240 631500240 677693520, ISRC ""
      17: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 677693520 677693520 717592848, ISRC ""
      DAO layout:
      ===========
      ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
      -150 | lead-in | 0 | 0x01 | 0 | 0 | 0x00
      -150 | 1 | 0 | 0x21 | 0 | 0 | 0x00
      0 | 1 | 1 | 0x21 | 14713 | 0 | 0x00
      14713 | 2 | 0 | 0x21 | 0 | 0 | 0x00
      14713 | 2 | 1 | 0x21 | 15589 | 14713 | 0x00
      30302 | 3 | 0 | 0x21 | 0 | 0 | 0x00
      30302 | 3 | 1 | 0x21 | 16559 | 30302 | 0x00
      46861 | 4 | 0 | 0x21 | 0 | 0 | 0x00
      46861 | 4 | 1 | 0x21 | 17217 | 46861 | 0x00
      64078 | 5 | 0 | 0x21 | 0 | 0 | 0x00
      64078 | 5 | 1 | 0x21 | 15179 | 64078 | 0x00
      79257 | 6 | 0 | 0x21 | 0 | 0 | 0x00
      79257 | 6 | 1 | 0x21 | 19513 | 79257 | 0x00
      98770 | 7 | 0 | 0x21 | 0 | 0 | 0x00
      98770 | 7 | 1 | 0x21 | 20675 | 98770 | 0x00
      119445 | 8 | 0 | 0x21 | 0 | 0 | 0x00
      119445 | 8 | 1 | 0x21 | 19636 | 119445 | 0x00
      139081 | 9 | 0 | 0x21 | 0 | 0 | 0x00
      139081 | 9 | 1 | 0x21 | 24889 | 139081 | 0x00
      163970 | 10 | 0 | 0x21 | 0 | 0 | 0x00
      163970 | 10 | 1 | 0x21 | 22542 | 163970 | 0x00
      186512 | 11 | 0 | 0x21 | 0 | 0 | 0x00
      186512 | 11 | 1 | 0x21 | 16651 | 186512 | 0x00
      203163 | 12 | 0 | 0x21 | 0 | 0 | 0x00
      203163 | 12 | 1 | 0x21 | 15575 | 203163 | 0x00
      218738 | 13 | 0 | 0x21 | 0 | 0 | 0x00
      218738 | 13 | 1 | 0x21 | 13869 | 218738 | 0x00
      232607 | 14 | 0 | 0x21 | 0 | 0 | 0x00
      232607 | 14 | 1 | 0x21 | 18770 | 232607 | 0x00
      251377 | 15 | 0 | 0x21 | 0 | 0 | 0x00
      251377 | 15 | 1 | 0x21 | 16968 | 251377 | 0x00
      268345 | 16 | 0 | 0x21 | 0 | 0 | 0x00
      268345 | 16 | 1 | 0x21 | 19640 | 268345 | 0x00
      287985 | 17 | 0 | 0x21 | 0 | 0 | 0x00
      287985 | 17 | 1 | 0x21 | 16964 | 287985 | 0x00
      304949 | lead-out | 1 | 0x01 | 0 | 0 | 0x00
      MediaType: CD-R

      21:46:04 #20 PHASE 9 File dlgbrnst.cpp, Line 2108
      Prepare audio writing

      21:46:31 #21 PHASE 12 File dlgbrnst.cpp, Line 2108
      Finishing

      21:46:31 #22 Text 0 File SCSIPTICommands.cpp, Line 404
      SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

      21:46:31 #23 Text 0 File Burncd.cpp, Line 4984
      Caching options: cache CDRom or Network-No, small files-No ( ON

      21:46:31 #44 Text 0 File Mmc.cpp, Line 17883
      CueData, Len=160
      21 00 00 41 00 00 00 00
      21 01 00 00 00 00 00 00
      21 01 01 00 00 00 02 00
      21 02 01 00 00 03 12 0d
      21 03 01 00 00 06 2e 02
      21 04 01 00 00 0a 1a 3d
      21 05 01 00 00 0e 10 1c
      21 06 01 00 00 11 26 39
      21 07 01 00 00 15 3a 46
      21 08 01 00 00 1a 22 2d
      21 09 01 00 00 1e 38 1f
      21 0a 01 00 00 24 1c 14
      21 0b 01 00 00 29 1c 3e
      21 0c 01 00 00 2d 0a 3f
      21 0d 01 00 00 30 26 26
      21 0e 01 00 00 33 2b 20
      21 0f 01 00 00 37 35 34
      21 10 01 00 00 3b 27 46
      21 11 01 00 00 40 01 3c
      01 aa 01 01 00 43 2f 4a

      21:46:31 #45 Text 0 File CDTextInfo.cpp, Line 225
      CD Text info to be written:
      Album Title : Best of the Doobies
      Album Artist : THE DOOBIE BROTHERS
      17 Tacks [Title] | [Artist] :
      1: China Grove | The Doobie Brothers
      2: Long Train Runnin' | The Doobie Brothers
      3: Takin' It to the Streets | The Doobie Brothers
      4: Listen to the Music [Long Version] | The Doobie Brothers
      5: Rockin' Down the Highway | The Doobie Brothers
      6: Black Water | The Doobie Brothers
      7: Jesus Is Just Alright | The Doobie Brothers
      8: It Keeps You Runnin' | The Doobie Brothers
      9: South City Midnight Lady | The Doobie Brothers
      10: Without You | The Doobie Brothers
      11: Take Me in Your Arms (Rock Me) | The Doobie Brothers
      12: Minute by Minute | The Doobie Brothers
      13: You Belong to Me | The Doobie Brothers
      14: One Step Closer | The Doobie Brothers
      15: What a Fool Believes | The Doobie Brothers
      16: Real Love | The Doobie Brothers
      17: The Doctor | The Doobie Brothers

      21:46:31 #46 Text 0 File ThreadedTransfer.cpp, Line 275
      Pipe memory size 83836800

      21:50:12 #47 Text 0 File WriterStatus.cpp, Line 245
      start writing Lead-Out at LBA 304949 (4A735h), length 0 blocks

      21:50:17 #48 SPTI -1169 File SCSIPassThrough.cpp, Line 225
      CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1169)
      CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
      Sense Key: 0x02 (KEY_NOT_READY)
      Sense Code: 0x04
      Sense Qual: 0x08
      Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 80 04 08 00 80 FF FF
      Buffer x06072f00: Len x20

      21:50:18 #49 Text 0 File DVDPlusDualLayer.cpp, Line 1464
      SetDriveCaps: Set LAST LBA of layer 1 to 0

      21:50:18 #50 PHASE 37 File dlgbrnst.cpp, Line 2108
      Burn process completed successfully at 48x (7,200 KB/s)

      21:50:18 #51 Text 0 File SCSIPTICommands.cpp, Line 454
      SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

      21:50:18 #52 Text 0 File Cdrdrv.cpp, Line 12297
      DriveLocker: UnLockVolume completed

      21:50:43 #53 Text 0 File DlgWaitCD.cpp, Line 335
      [F: DVDRAM GH22LS50 ] Last possible write address on media: 359846
      Last address to be written: 304948

      21:50:43 #54 Text 0 File DlgWaitCD.cpp, Line 347
      [F: DVDRAM GH22LS50 ] Write in overburning mode: NO (enabled: CD)

      21:50:43 #55 Text 0 File DlgWaitCD.cpp, Line 3127
      Recorder: HL-DT-ST DVDRAM GH22LS50;
      CDR code: 00 97 17 06; OSJ entry from: Moser Baer India Limited
      ATIP Data:
      Special Info [hex] 1: D0 00 A0, 2: 61 11 06 (LI 97:17.06), 3: 4F 3B 4A (LO 79:59.74)
      Additional Info [hex] 1: 00 00 00 (invalid), 2: 00 00 00 (invalid), 3: 00 00 00 (invalid)

      21:50:43 #56 Text 0 File DlgWaitCD.cpp, Line 537
      [F: DVDRAM GH22LS50 ] >>> Protocol of DlgWaitCD activities: <<<
      =========================================
      Please insert an empty disc to write to...
      (Medium in drive: Unknown. Medium required by compilation: CD-R/RW.)

      21:50:43 #57 Text 0 File Burncd.cpp, Line 6310
      Writing with MAX write speed

      21:50:43 #58 Text 0 File ThreadedTransferInterface.cpp, Line 1095
      Prepare [F: HL-DT-ST DVDRAM GH22LS50] for write in CUE-sheet-DAO
      DAO infos:
      ==========
      MCN: ""
      TOCType: 0x00; Session Closed, disc fixated
      Tracks 1 to 17: Idx 0 Idx 1 Next Trk
      1: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 0 352800 34957776, ISRC ""
      2: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 34957776 34957776 71623104, ISRC ""
      3: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 71623104 71623104 110569872, ISRC ""
      4: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 110569872 110569872 151064256, ISRC ""
      5: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 151064256 151064256 186765264, ISRC ""
      6: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 186765264 186765264 232659840, ISRC ""
      7: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 232659840 232659840 281287440, ISRC ""
      8: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 281287440 281287440 327471312, ISRC ""
      9: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 327471312 327471312 386010240, ISRC ""
      10: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 386010240 386010240 439029024, ISRC ""
      11: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 439029024 439029024 478192176, ISRC ""
      12: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 478192176 478192176 514824576, ISRC ""
      13: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 514824576 514824576 547444464, ISRC ""
      14: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 547444464 547444464 591591504, ISRC ""
      15: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 591591504 591591504 631500240, ISRC ""
      16: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 631500240 631500240 677693520, ISRC ""
      17: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 677693520 677693520 717592848, ISRC ""
      DAO layout:
      ===========
      ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
      -150 | lead-in | 0 | 0x01 | 0 | 0 | 0x00
      -150 | 1 | 0 | 0x21 | 0 | 0 | 0x00
      0 | 1 | 1 | 0x21 | 14713 | 0 | 0x00
      14713 | 2 | 0 | 0x21 | 0 | 0 | 0x00
      14713 | 2 | 1 | 0x21 | 15589 | 14713 | 0x00
      30302 | 3 | 0 | 0x21 | 0 | 0 | 0x00
      30302 | 3 | 1 | 0x21 | 16559 | 30302 | 0x00
      46861 | 4 | 0 | 0x21 | 0 | 0 | 0x00
      46861 | 4 | 1 | 0x21 | 17217 | 46861 | 0x00
      64078 | 5 | 0 | 0x21 | 0 | 0 | 0x00
      64078 | 5 | 1 | 0x21 | 15179 | 64078 | 0x00
      79257 | 6 | 0 | 0x21 | 0 | 0 | 0x00
      79257 | 6 | 1 | 0x21 | 19513 | 79257 | 0x00
      98770 | 7 | 0 | 0x21 | 0 | 0 | 0x00
      98770 | 7 | 1 | 0x21 | 20675 | 98770 | 0x00
      119445 | 8 | 0 | 0x21 | 0 | 0 | 0x00
      119445 | 8 | 1 | 0x21 | 19636 | 119445 | 0x00
      139081 | 9 | 0 | 0x21 | 0 | 0 | 0x00
      139081 | 9 | 1 | 0x21 | 24889 | 139081 | 0x00
      163970 | 10 | 0 | 0x21 | 0 | 0 | 0x00
      163970 | 10 | 1 | 0x21 | 22542 | 163970 | 0x00
      186512 | 11 | 0 | 0x21 | 0 | 0 | 0x00
      186512 | 11 | 1 | 0x21 | 16651 | 186512 | 0x00
      203163 | 12 | 0 | 0x21 | 0 | 0 | 0x00
      203163 | 12 | 1 | 0x21 | 15575 | 203163 | 0x00
      218738 | 13 | 0 | 0x21 | 0 | 0 | 0x00
      218738 | 13 | 1 | 0x21 | 13869 | 218738 | 0x00
      232607 | 14 | 0 | 0x21 | 0 | 0 | 0x00
      232607 | 14 | 1 | 0x21 | 18770 | 232607 | 0x00
      251377 | 15 | 0 | 0x21 | 0 | 0 | 0x00
      251377 | 15 | 1 | 0x21 | 16968 | 251377 | 0x00
      268345 | 16 | 0 | 0x21 | 0 | 0 | 0x00
      268345 | 16 | 1 | 0x21 | 19640 | 268345 | 0x00
      287985 | 17 | 0 | 0x21 | 0 | 0 | 0x00
      287985 | 17 | 1 | 0x21 | 16964 | 287985 | 0x00
      304949 | lead-out | 1 | 0x01 | 0 | 0 | 0x00
      MediaType: CD-R

      21:50:43 #59 Text 0 File SCSIPTICommands.cpp, Line 404
      SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

      21:50:43 #60 PHASE 36 File dlgbrnst.cpp, Line 2108
      Burn process started at 48x (7,200 KB/s)

      21:50:43 #61 Text 0 File ThreadedTransferInterface.cpp, Line 2926
      Verifying disc position of item 0 (relocatable, no disc pos, no patch infos, orig at #0): write at #0

      21:50:43 #62 Text 0 File ThreadedTransferInterface.cpp, Line 2926
      Verifying disc position of item 1 (relocatable, no disc pos, no patch infos, orig at #0): write at #14713

      21:50:43 #63 Text 0 File ThreadedTransferInterface.cpp, Line 2926
      Verifying disc position of item 2 (relocatable, no disc pos, no patch infos, orig at #0): write at #30302

      21:50:43 #64 Text 0 File ThreadedTransferInterface.cpp, Line 2926
      Verifying disc position of item 3 (relocatable, no disc pos, no patch infos, orig at #0): write at #46861

      21:50:43 #65 Text 0 File ThreadedTransferInterface.cpp, Line 2926
      Verifying disc position of item 4 (relocatable, no disc pos, no patch infos, orig at #0): write at #64078

      21:50:43 #66 Text 0 File ThreadedTransferInterface.cpp, Line 2926
      Verifying disc position of item 5 (relocatable, no disc pos, no patch infos, orig at #0): write at #79257

      21:50:43 #67 Text 0 File ThreadedTransferInterface.cpp, Line 2926
      Verifying disc position of item 6 (relocatable, no disc pos, no patch infos, orig at #0): write at #98770

      21:50:43 #68 Text 0 File ThreadedTransferInterface.cpp, Line 2926
      Verifying disc position of item 7 (relocatable, no disc pos, no patch infos, orig at #0): write at #119445

      21:50:43 #69 Text 0 File ThreadedTransferInterface.cpp, Line 2926
      Verifying disc position of item 8 (relocatable, no disc pos, no patch infos, orig at #0): write at #139081

      21:50:43 #70 Text 0 File ThreadedTransferInterface.cpp, Line 2926
      Verifying disc position of item 9 (relocatable, no disc pos, no patch infos, orig at #0): write at #163970

      21:50:43 #71 Text 0 File ThreadedTransferInterface.cpp, Line 2926
      Verifying disc position of item 10 (relocatable, no disc pos, no patch infos, orig at #0): write at #186512

      21:50:43 #72 Text 0 File ThreadedTransferInterface.cpp, Line 2926
      Verifying disc position of item 11 (relocatable, no disc pos, no patch infos, orig at #0): write at #203163

      21:50:43 #73 Text 0 File ThreadedTransferInterface.cpp, Line 2926
      Verifying disc position of item 12 (relocatable, no disc pos, no patch infos, orig at #0): write at #218738

      21:50:43 #74 Text 0 File ThreadedTransferInterface.cpp, Line 2926
      Verifying disc position of item 13 (relocatable, no disc pos, no patch infos, orig at #0): write at #232607

      21:50:43 #75 Text 0 File ThreadedTransferInterface.cpp, Line 2926
      Verifying disc position of item 14 (relocatable, no disc pos, no patch infos, orig at #0): write at #251377

      21:50:43 #76 Text 0 File ThreadedTransferInterface.cpp, Line 2926
      Verifying disc position of item 15 (relocatable, no disc pos, no patch infos, orig at #0): write at #268345

      21:50:43 #77 Text 0 File ThreadedTransferInterface.cpp, Line 2926
      Verifying disc position of item 16 (relocatable, no disc pos, no patch infos, orig at #0): write at #287985

      21:50:43 #78 Text 0 File Mmc.cpp, Line 17653
      StartDAO : CD-Text - On

      21:50:43 #79 Text 0 File Mmc.cpp, Line 21661
      Set BUFE: Buffer underrun protection -> ON

      21:50:43 #80 Text 0 File Mmc.cpp, Line 17883
      CueData, Len=160
      21 00 00 41 00 00 00 00
      21 01 00 00 00 00 00 00
      21 01 01 00 00 00 02 00
      21 02 01 00 00 03 12 0d
      21 03 01 00 00 06 2e 02
      21 04 01 00 00 0a 1a 3d
      21 05 01 00 00 0e 10 1c
      21 06 01 00 00 11 26 39
      21 07 01 00 00 15 3a 46
      21 08 01 00 00 1a 22 2d
      21 09 01 00 00 1e 38 1f
      21 0a 01 00 00 24 1c 14
      21 0b 01 00 00 29 1c 3e
      21 0c 01 00 00 2d 0a 3f
      21 0d 01 00 00 30 26 26
      21 0e 01 00 00 33 2b 20
      21 0f 01 00 00 37 35 34
      21 10 01 00 00 3b 27 46
      21 11 01 00 00 40 01 3c
      01 aa 01 01 00 43 2f 4a

      21:50:43 #81 Text 0 File CDTextInfo.cpp, Line 225
      CD Text info to be written:
      Album Title : Best of the Doobies
      Album Artist : THE DOOBIE BROTHERS
      17 Tacks [Title] | [Artist] :
      1: China Grove | The Doobie Brothers
      2: Long Train Runnin' | The Doobie Brothers
      3: Takin' It to the Streets | The Doobie Brothers
      4: Listen to the Music [Long Version] | The Doobie Brothers
      5: Rockin' Down the Highway | The Doobie Brothers
      6: Black Water | The Doobie Brothers
      7: Jesus Is Just Alright | The Doobie Brothers
      8: It Keeps You Runnin' | The Doobie Brothers
      9: South City Midnight Lady | The Doobie Brothers
      10: Without You | The Doobie Brothers
      11: Take Me in Your Arms (Rock Me) | The Doobie Brothers
      12: Minute by Minute | The Doobie Brothers
      13: You Belong to Me | The Doobie Brothers
      14: One Step Closer | The Doobie Brothers
      15: What a Fool Believes | The Doobie Brothers
      16: Real Love | The Doobie Brothers
      17: The Doctor | The Doobie Brothers

      21:50:43 #82 Text 0 File ThreadedTransfer.cpp, Line 275
      Pipe memory size 83836800

      21:52:21 #83 SPTI -1039 File SCSIPassThrough.cpp, Line 225
      CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1039)
      CDB Data: 0x2A 00 00 01 D3 D9 00 00 1B 00 00 00
      Sense Key: 0x04 (KEY_HARDWARE_ERROR)
      Sense Code: 0x09
      Sense Qual: 0x01
      Sense Area: 0x70 00 04 00 00 00 00 0A 34 14 04 80 09 01
      Buffer x0a718540: Len xf810
      0xAA 0D 6D 0C 29 0D 72 0C C6 0C 4A 0C 57 0C 40 0C
      0xF3 0B 81 0C FD 0B 15 0D 92 0C 01 0E 4C 0D 11 0F
      0xD4 0D CE 0F D4 0D 33 10 91 0D 9E 10 9B 0D 1F 11

      21:52:21 #84 TRANSFER -20 File ThreadedTransfer.cpp, Line 1235
      Could not perform Write

      21:52:21 #85 SPTI -1039 File SCSIPassThrough.cpp, Line 225
      CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1039)
      CDB Data: 0xAD 00 00 00 00 00 00 00 08 04 00 00
      Sense Key: 0x04 (KEY_HARDWARE_ERROR)
      Sense Code: 0x09
      Sense Qual: 0x01
      Sense Area: 0x71 00 04 00 00 00 00 0A 34 14 04 80 09 01
      Buffer x05f3f740: Len x804

      21:52:21 #86 CDR -1039 File Writer.cpp, Line 345
      Focus or tracking error
      F: HL-DT-ST DVDRAM GH22LS50

      21:52:21 #87 Text 0 File DVDPlusDualLayer.cpp, Line 1464
      SetDriveCaps: Set LAST LBA of layer 1 to 0

      21:52:21 #88 PHASE 38 File dlgbrnst.cpp, Line 2108
      Burn process failed at 48x (7,200 KB/s)

      21:52:21 #89 Text 0 File AudioCompilationImpl.cpp, Line 863
      DRM: DRM burn session terminated.

      21:52:21 #90 Text 0 File AudioCompilationImpl.cpp, Line 892
      DRM: Closing entire DRM handling. Bye.

      21:52:21 #91 Text 0 File SCSIPTICommands.cpp, Line 454
      SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

      21:52:21 #92 Text 0 File Cdrdrv.cpp, Line 12297
      DriveLocker: UnLockVolume completed

      21:52:21 #93 Text 0 File SCSIPTICommands.cpp, Line 617
      UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
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  • No it doesn't give me a message that anything is in use. It says installation was interrupted. Try again later. I do not have any Nero software running at all in the background or taskbar.
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  • I still need help. This still fails...it's been a week now...
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