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a diabolical programme

please can I be refunded my £79-95 for Nero 2018, it is a dreadful shambles to work with, I have sat nearly 2 days just trying to do a slideshow, its a terrible programme, I am a grandmother in her 70s who has worked with Nero as early as 15 years ago but this is shocking and should not be getting sold until Nero gets it right !
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