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I’m frustrated, multiple problems, this is just the latest one, have never gotten the product to even run

Buring ROM 2015 seems to install OK, will not run, internal error

I have installed Nero Burning Rom 2015, no problems reported. I ran the installer program as Administrator. However, when I run the program the following error appears: We are very sorry, but an internal error occured. Please re-install the product.
Error-Code: 1 / -3 / 11.4.0.12 See Doc #5305.
Of course, reinstalling the product fixed nothing, this error simply comes up every time.
How can I get the product to install correctly and run all of its features correctly please?
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