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I’m frustrated !!

Get Video no Sound, then sound no video when using Nero video 2018

can someone please tell me which settings to use to get a result which gives me video and sound that I can use to play through my smart TV.

I've been trying this for 6 days now and its driving me mad. I managed to get video to work and then using recode got sound to work but there must be an easier way than this !!!! Of course I've don't it that many times now I've forgotten which settings I had.

All I want to do is make a home movie to store digitally to play on smart TV.
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