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I’m Very annoyed after spendin 60.00$ for upgrade I cannot burn one disk that works???

Half way thru play back video hangs up ??

My nero 14 platinum software burns a blueray disc, then half way thru play back video hangs up while the audio keeps playin?? need help??

DVD disc works fine with same video clips ??
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  • Hi Doug-

    You can go here-

    C:\Users\"user name"\AppData\Roaming\Nero\Nero 2015

    and find the NeroVideolog.txt file under either Nero Video or Nero Vision. I can't remember which. Open the file and copy and paste the contents here. You will probably have to post more than once to get the whole thing in. Please check so I don't have to ask for the other half.

    Or, you can send an e-mail to

    Takes your pick.
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