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How to access downloadable nero 2014 platinum after recent hard drive crash can any body help

i have paid for extentable download version expires november 2014, how can i access please?
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  • I've never had the extended download option so I don't know the procedure. You can ask Nero Customer Service about it. If you open your online account, do you have access to it?

    Just for information, you can go to, downloads and download the Nero 2014 trial version. When you install it, insert your platinum serial number and it will become Platinum. Run the check for updates from the Nero ControlCenter. Also, open the Nero Launcher and click on Creative Content. Download and install the Content pack.
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