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iStorage neroBackItUp install problem

Dear Expert!
I bought a diskAshur Pro2 storage. I got a neroBackItUp serial number next to it. The installation is always interrupted by the error message that the InstallShield Wizard has been stopped. Windows 10 runs on an Hp Elitebook 1030 G5.
How do I install the program?
Sincerely, Peter
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