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Missing effects, backgrounds and menus

I currently have Nero 2014 Platinum, Nero 12 & 11 installed. I thought I could uninstall Nero 11, but when I did, I lost some backgrounds, video effects and menus. I re-downloaded Nero 11, to no avail. I then downloaded the 2014 Content Pack, which got some of it back, but still missing some effects and menus. I uninstalled, then re-downloaded the Content Pack with no luck. I've checked all Nero programs I have for updates and all are current. How do I restore those missing items?
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