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Missing Content & Error Messages

Having used Nero successfully for years (yes I've had my problems) I used to wonder about all the problems people were having installing Nero, but now I understand the frustration that these users were having.
A few days ago Nero Express started stopping at 2% or throw up an error message RESET OCCURED. When trying Burning Rom it would display the same error or INVALID FIELD in PARAMETER and now it does not see my 2 drives. In Nero Video it will import video clips/audio and do all the editing etc, but although the content pack is installed only the standard 2d (default) menu is available the rest is greyed out. In Control Centre, when checking for updates it just keeps running! I have uninstalled/installed Nero a few times done a System Restore but still no succes,
I've also disabled the Virus checker and run as Administrator. ImgBurn will copy a DVD without any problem but I think its ludicrous that after paying Nero a tidy amount of money over the years that I've got to use a FREE application to copy DVD's. I've not contacted Nero Support as its Friday night plus everybody will be on holiday until Santa comes! Me, I'm off to the PUB
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