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Kwik Media, in Nero 12, won't play any DVD from whatever source on my machine (Win 7 64-bit), always returning a 'Could not read disc' error. Both Winamp and Media Player Classic play the same DVDs without problems.

Why not use Winamp or MPC, I hear you say. Well I do, but it makes me rather nervous about upgrading to Nero 14 if a major component of the previous version is subject to such a major problem. (It plays CDs and mp3s OK). Is there a registry tweak or something simple to get DVDs working? I know if I contact technical support they will try to get me to supply a mountain of information in order to get me to go away.
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